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Troubleshooting
4-9
Component Failure
0
If a component fails, use the flowchart to perform the following:
Figure 4-4.
Component Failure
Sound Problems
0
Perform the following:
1.
Boot the computer.
2.
Navigate to Start
Control Panel
System and Maintenance
System
Device
Manager. Check the Device Manager to determine that:
The device is properly installed
There are no red Xs or yellow exclamation marks
There are no device conflicts
No hardware is listed under Other Devices
3.
If updated recently, roll back the audio driver to the previous version.
4.
Remove and reinstall the audio driver.
5.
Make sure that all volume controls are set mid range:
Click the volume icon on the taskbar
Drag the slider to 50. Confirm that the volume is not muted.
Click Mixer to verify that other audio applications are set to 50 and not muted.
6.
Navigate to Start
Control Panel
Hardware and Sound
Sound. Confirm that
Speakers are selected as the default audio device (green check mark).
Component
Failure
ODD Failure
Wireless LAN
Failure
Speaker Failure
Cable
connected
properly?
Change cables
Replace module
according to
procedure
Replace
Mainboard
Close
Yes
Ok
Component pass
Camera
Failure
Touch Screen
Failure
Close
No
Component fail
Test
component on
test bed
Summary of Contents for Aspire Z3801
Page 1: ...i Aspire Z3801 SERVICE GUIDE ...
Page 10: ...x ...
Page 11: ...CHAPTER 1 Hardware Specifications ...
Page 14: ...1 4 ...
Page 45: ...CHAPTER 2 System Utilities ...
Page 71: ...CHAPTER 3 Machine Maintenance Procedures ...
Page 74: ...3 4 ...
Page 120: ...3 50 Machine Maintenance Procedures ...
Page 121: ...CHAPTER 4 Troubleshooting ...
Page 143: ...CHAPTER 5 Jumper and Connector Locations ...
Page 150: ...5 8 Jumper and Connector Locations ...
Page 151: ...CHAPTER 6 FRU Field Replaceable Unit List ...
Page 152: ...6 2 Exploded Diagram 6 4 Main Assembly 6 4 FRU List 6 6 Screw List 6 7 ...
Page 173: ...CHAPTER 7 Online Support Information ...
Page 174: ...7 2 Support Service 7 3 ...
Page 176: ...7 4 Online Support Information ...