Troubleshooting
4-3
Troubleshooting
Introduction
0
This chapter contains information about troubleshooting common problems associated with
the computer.
General Information
0
The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE:
NOTE
:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1.
Obtain as much detailed information as possible about the problem.
2.
If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3.
Use Table 4-1 with the verified symptom to determine the solution.
4.
If the Issue is still not resolved, Refer to
Online Support Information
.
Table 4-1.
Symptoms Table
Symptoms (Verified)
Common Problems
LCD Failure
Wireless Function Failure
Component Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
Summary of Contents for Aspire Z3801
Page 1: ...i Aspire Z3801 SERVICE GUIDE ...
Page 10: ...x ...
Page 11: ...CHAPTER 1 Hardware Specifications ...
Page 14: ...1 4 ...
Page 45: ...CHAPTER 2 System Utilities ...
Page 71: ...CHAPTER 3 Machine Maintenance Procedures ...
Page 74: ...3 4 ...
Page 120: ...3 50 Machine Maintenance Procedures ...
Page 121: ...CHAPTER 4 Troubleshooting ...
Page 143: ...CHAPTER 5 Jumper and Connector Locations ...
Page 150: ...5 8 Jumper and Connector Locations ...
Page 151: ...CHAPTER 6 FRU Field Replaceable Unit List ...
Page 152: ...6 2 Exploded Diagram 6 4 Main Assembly 6 4 FRU List 6 6 Screw List 6 7 ...
Page 173: ...CHAPTER 7 Online Support Information ...
Page 174: ...7 2 Support Service 7 3 ...
Page 176: ...7 4 Online Support Information ...