247
9
9.2 Troubleshooting the ACCU-CHEK Aviva Combo Meter
Display Shows Possible Cause(s)
Possible Solution(s)
The display is blank
or the meter will
not turn on.
j
Batteries are dead.
j
Install new batteries. See Chapter 8, Maintenance.
j
Display is damaged.
j
Contact ACCU-CHEK Customer Care Service Center
at 1-800-688-4578.
j
Meter is defective.
j
Contact ACCU-CHEK Customer Care Service Center
at 1-800-688-4578.
j
Extreme temperature – the
temperature is outside the
meter operating range.
j
Move the meter to an area with proper temperature.
Wait fi ve minutes before turning on the meter. Do
not artifi cially heat or cool the meter.
Bluetooth
icon
fl ashing
j
Communication ended due to
a button press on the pump.
j
Check the pump and continue operation of the
pump manually.
j
Ensure the pump has
Bluetooth
wireless technology
turned on.
j
Meter and pump are outside
of communication range.
j
Ensure pump is within communication range.
51638_00048010155_C.indb 247
6/11/13 3:58 PM
Summary of Contents for Aviva
Page 2: ...LAST UPDATE 2012 08 51638_00048010155_C indb 2 6 11 13 3 57 PM ...
Page 12: ...6 Glossary 293 Index 301 51638_00048010155_C indb 6 6 11 13 3 57 PM ...
Page 44: ...38 51638_00048010155_C indb 38 6 11 13 3 57 PM ...
Page 142: ...136 51638_00048010155_C indb 136 6 11 13 3 58 PM ...
Page 250: ...244 51638_00048010155_C indb 244 6 11 13 3 58 PM ...
Page 270: ...264 51638_00048010155_C indb 264 6 11 13 3 58 PM ...
Page 313: ...307 51638_00048010155_C indb 307 6 11 13 3 58 PM ...
Page 314: ...308 51638_00048010155_C indb 308 6 11 13 3 58 PM ...
Page 315: ...LAST UPDATE 2012 08 51638_00048010155_C indb 2 6 11 13 3 57 PM ...