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Troubleshooting Checks
Actions
6. Did you follow the directions?
Read Chapter 3, Control Testing, and repeat the
control test. If you still have problems, contact
ACCU-CHEK Customer Care Service Center at
1-800-688-4578.
7. Did you choose the correct control solution level,
either 1 or 2, when you performed the control test?
If you chose the wrong control solution level, you
can still compare the control result to the range
printed on the test strip container.
8. Are you still unsure of the problem?
Contact ACCU-CHEK Customer Care Service Center
at 1-800-688-4578.
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Summary of Contents for Aviva
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