Alliance Intelligent Battery Series
TM
User’s Guide
© 2020 American Battery Solutions Inc. All rights reserved. The data herein is intended as a guide and does not reflect the specification range for any particular property of this
product. Such data is based upon analysis of representative samples and not the actual product shipped. We based the information on data believed to be reliable on the date
compiled, but we do not represent, warrant, or otherwise guarantee, expressly or impliedly, the merchantability, fitness for a particular purpose, freedom from patent
infringement, suitability, accuracy, reliability, or completeness of this information or the products, materials or processes described.
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Troubleshooting
Despite the high reliability of the Alliance Intelligent Battery Series™ batteries, you
may encounter situations where the battery does not operate as expected. This
chapter details potential issues with integrating the Alliance Intelligent Battery
Series™ batteries and the appropriate troubleshooting procedures.
Table 16: Alliance Intelligent Battery Series™
Troubleshooting and Solutions
Problem
Possible Cause(s)
Solution(s)
The battery does not deliver
the expected Ah (capacity).
•
The battery is out
‐
of
‐
balance.
•
Apply charger for 48 hours and leave
battery active to ensure balancing
•
The battery has reached the end of its useful
service life.
•
Replace the battery.
•
The battery overheated due to ambient
temperature or C-Rate.
•
Reduce the ambient temperature or C-Rate.
Charge current suddenly
goes to zero while connected to
a source.
•
The battery overheated, enabling over
‐
temperature protection.
•
Allow the battery to cool.
•
The battery is out
‐
of
‐
balance.
•
Apply charger for 48 hours and leave
battery active to ensure balancing
•
Charge current is too high, exceeding OCP
protection. a
•
Reduce charge current.
Voltage drops abruptly while in
use after appearing
constant.
•
The battery is fully discharged.
•
Perform a charge cycle.
•
OCP has engaged
•
Reduce the load.
Low or zero volts across the
terminal
•
The battery is in UVP or UVLO.
•
Perform a charge cycle.
•
The battery is in OTP.
•
Allow the battery to cool.
a.
High-speed OCP occurs in10 µs so it will not be visible on a digital voltmeter.