System Functions and Features as of I7.9
94
Routing elements
sy
d-
020
0/3.
0
– I7.
9
– 1
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.2009
Application Example of an Overflow
Implementing an overflow from a busy user group (e.g. Purchasing group) to an-
other user group (e.g. Customer Service group).
Fig. 40
Application example of the configuration of an alternative destination if busy
Ascotel® IntelliGate® Net:
If in an AIN a satellite user can no longer be reached due to a connection
interruption or because of insufficient bandwidth between the Master
and a satellite, and if no unobtainable destination has been defined for
the user, the following happens:
– Incoming external callers via Master obtain the busy tone provided
they are not rerouted to an obtainable destination due to an entry
under
CDE if busy
.
– For internal callers who want to reach the user on the "lost" satellite,
the system responds as if no terminal were connected, except if the
user is also called via the CDE.
Network interfaceTrunk group
Direct dialling plan
Call distribution element 2
-> UG 2
-> CDE if busy: 3
Network
UG 2
Purchasing group
(all members busy)
UG 3
Customer service group
haz1205aaena0
-> UG 3
Call distribution element 3