System Functions and Features as of I7.9
336
Features
sy
d-
020
0/3.
0
– I7.
9
– 1
1
.2009
Other properties:
•
The internal number of a call distribution element can only be used as the desti-
nation for a Call Deflection in a special case, namely if at least one CDE destina-
tion is configured on ACD. If not,
Not available
is displayed whenever the func-
tion is activated. Any configured CDE destinations that are not ACD are never ex-
ecuted.
•
If the called user is busy and the calling user activates call waiting, the call can
also be forwarded. The response and the options available are the same as for a
user who is free.
•
Calls on the line of a key telephone or an Operator Console cannot be forwarded
(exception: the Personal key on an Operator Console).
•
If the call is not answered at the destination, a recall is not made.
•
If an attempt is made to forward the call to an invalid or busy internal call
number, the function is not executed and the ringing is signalled as before. By
contrast Call Deflection to an external user is always executed.
Procedures During the Ringing Phase
Tab. 151 Call Deflection: Procedures
System configuration
Tab. 152 Call Deflection: System configuration
Reference to Other Features
System terminals (excl. Office 10)
Deflecting a call during the ringing phase
(Call Deflection)
1.
2.The call number is entered via the keypad,
using dialling by name, the call list, etc.
3.
Parameter
Parameter value
Remarks
No settings
Features:
•
"Call Forwarding Unconditional (CFU)", page 324
•
"Call Forwarding on No Reply (CFNR)", page 331
•
•
