System Functions and Features as of I7.9
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Routing elements
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4. 9. 2
Routing Functions for Outgoing Calls
Routing an Outside Call
Seizing a line key enables direct network access and the network dialling tone is
obtained. This means the user does not have to dial an exchange access prefix to
be able to dial out into the public network.
Calls are routed via route 1 except in the case of a two-company configuration (see
"Two-company system", page 118
No CLIP is provided for outgoing calls via line keys.
If a call number from the display or from a card file is preceded by an exchange ac-
cess prefix with a hyphen, the prefix is truncated when dialling via a line key.
Example:
The display on the Operator Console indicates the number: 0-222 30 30. If a call is
set up with this number via a line key, the number 222 30 30 is dialled and the call
is transmitted to the public network via route 1.
Routing an Internal Call
Internal calls (on the Aastra 5380/5380ip and Office 45 calls set up via the personal
key) are routed in the same way as an ordinary internal user.
The CLIP consists of the personal internal user number.
On the Office 1560 the Operator Console number and a name can be added in-
stead of the personal internal user number for calls from the internal call queue.
(Configuration in AIMS CM_1_2_3)
Routing a Personal Call (Internal or External)
The personal part of an Operator Console corresponds to an ordinary internal user.
The calls are routed accordingly.
The CLIP consists of the personal internal user number.
4. 9. 3
Two-company system
On a two-company system the Operator Console will indicate whether an incom-
ing call is intended for Company A and B (see
as an example for
Office 45).
