Aastra Dialog 4422 IP Office, User Manual

Page: 87 / 151

87 MD Evolution – Dialog 4422 IP Office
Group Services
Viewing the Number of Calls in an ICD
Group Call Waiting Queue
If you are a member of one or several ICD-type hunt group(s), your
extension will display the number of calls in the call waiting queue
for these ICD groups.
The first digit displayed on your extension’s first line indicates the
number of calls currently being processed in your primary ICD-type
group. As the case dictates, the second digit displays the total calls
in the waiting queue for all of your secondary ICD-type groups.
They are replaced by “*” if the number of calls in the waiting queue
is equal to or greater than 10. If there are no calls in the waiting
queue, nothing is displayed.
This data is constantly updated in terms of the traffic flow, and is
provided to you, even when you are on standby within the involved
groups.
Personal Group Services
While it’s not really a group service, you also have access to a
personal group, which is designed for grouping various extensions
that may be assigned to you (up to 5 extensions) – for example,
your Dialog 4422 IP Office extension, and a DECT cordless phone.
The specific services offered to you are as follows:
•
You can be contacted through just one number, common to
your entire personal group.
• When you place a call to any party, you are identified by your
personal group number, no matter what extension you use to
place your call.
• An incoming call is presented on all of your personal group’s ex-
tensions, allowing you to answer it on any of them. If all extensions
in your personal group are free, they will all ring simultaneously.
If you have an ongoing call on any given extension, the call is
presented to you on that extension in the usual way (call waiting
tone, etc.) On each of the other extensions – when it is possible
– the call will be presented with silent ringing, a line key will flash,
and the usual call information will be displayed on the screen.
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WESSON Paul 407