Aastra Dialog 4422 IP Office, User Manual

Page: 72 / 151

Voice Mail Services
MD Evolution – Dialog 4422 IP Office 72
Additional Personal Assistant Services
If your mailbox is set to personal assistant mode, you offer your
calling parties the option of leaving voice messages that you may
subsequently process as previously described.
They also have the option of being directed to the personal assistant
you designated – typically your secretary’s extension or your
facility’s attendants.
To do so, after your greeting is played, the system message is
played and prompts each caller to leave a voice message after a
“beep”, and also offers them the following alternative options:
0
z
Dial “0” to be connected to your personal assistant.
The call is then directly connected to the designated internal extension,
or by default – if you had not defined it – to the attendants.
9
z
Dial “9” to be connected to the attendants.
The call is directly routed to the attendants.
If neither of the two preceding codes is dialled within a 3-second
delay, the call is directed to your mailbox, by default.
Notes:
The number for a personal assistant may possibly be an
external number.
This is also the case when you are directed to you calling
party’s mailbox that is set to personal assistant mode.
Personalisation Services for your Mailbox
Whether you consult your voice mail from your own extension, a
third party set, or from an external network, once you are connected
to your mailbox’s consultation menu, the services offered to you for
personalising your mailbox are always the same.
To do so, while listening to your mailbox consultation menu:
*
z
Begin by dialling “*”.
You will then hear the personalisation menu for your mailbox.
This menu will present the various services that are available for
personalising your mailbox. You may listen to it in its entirety, or
interrupt it at any time by dialling a service code.