Model 9143i IP Phone User Guide
105
Handling Calls
Transferring Calls
Blind Transfer
A blind transfer is when you transfer a call directly to another extension without consulting with
the person receiving the call. To do this, simply complete the transfer immediately after you have
entered the number. The call goes directly to the extension or outside line you transferred to. If the
party you are transferring the call to does not answer, the transferred call rings back to your
extension.
Consultive Transfer
You also have the option to consult with the person you are transferring the call to, before you
complete the transfer. To do this, remain on the line until the receiving party answers the call. After
consulting with the receiving party, you can either complete the transfer or cancel the transfer to go
back to the original call.
Use the following procedure to transfer a call to another extension. Use the following illustration
as a reference.
1.
Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2.
Press the
Transfer
Key. You should hear a dial tone as a second line opens up.
3.
Dial the extension number (or the outside number) to Party 2. This is the Party for which you
want to transfer Party 1.
4.
To complete a "blind" transfer, press the
Transfer
Key again before the receiving end answers.
To complete a consultive transfer, remain on the line to speak with the Party 2, before pressing
the
Transfer
Key again to transfer Party 1 to Party 2. To cancel the transfer, select
Cancel
on
the display screen.
IP Phone UI
Transfer
Key
Xfer
Conf
L2
L3
L1
Options
Save
Delete
Directory
Mute
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JKL
MNO
PQRS
TUV
WXYZ
1
4
3
6
2
5
7
9
8
0
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Summary of Contents for 9143i Series
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