Aastra 9143i Series, User Manual, Page: 198 / 212

190 Model 9143i IP Phone User Guide
Troubleshooting Solutions
5. Click to save your changes.
For information on how to access the Aastra Web UI, go to the section “Using the Aastra Web
UI” on page 14 .
Why does my phone display "Bad Encrypted Config"?
The IP phone displays "Bad Encrypted Config" because encrypted configuration files are
enabled but the decryption process has failed.
Report this error to your System Administrator.
How do I restart the IP phone?
1. Press the button on the phone to enter the Option List.
2. Use the
2
key to scroll down the list of options to Phone Status and press the
4
. key to
select.
3. Press the
2
key to scroll to the Restart Phone option.
Press the
4
. key to confirm and restart the phone. If you do not wish to restart your phone, press
the
3
key to cancel.
1. Click on Operation->Reset .
2. Click
.
3. Click OK at the confirmation prompt.
IP Phone UI
Note:
Your phone is out of service temporarily during the restart and downloading
process.
Aastra Web UI
Options