User manual
11.0 Warranty and safety information
Hero Eco Warranty
1. Definitions
1.1 The following definitions stipulated in this clause shall apply to the
warranty:
Goods means: In connection with the A2B: the frame, the motor system
(motor and motor control), the lithium-ion battery and all other components
of the A2B, excluding the tyres, inner tubes and brake bads.
A2B means: Light electric vehicle, manufactured and distributed by Hero
Eco.
2. Guarantee
2.1 Hero Eco guarantees that, upon delivery of the A2B to you and for the
specified period, the goods:
2.1.1 correspond to the relevant description with respect to all major
aspects and based on any conditions or information contained in
brochures, promotion or other documents;
2.1.2 are of a satisfactory quality;
2.1.3 are appropriate for the purposes specified by Hero Eco or all
reasonable purposes that you use the goods for;
2.1.4 do not have any major defects relating to construction, material
and workmanship;
2.1.5 comply with all applicable statutory and regulatory requirements
with regard to the sale of the goods in Europe.
2.2 Hero Eco provides this warranty in addition to your statutory claims
relating to goods which are defective or do not fulfill the warranty
conditions in any other way. Your local consumer advice centre or
consumer protection authority will inform you of your statutory claims.
2.3 This warranty shall not apply in case of failure of the goods:
2.3.1 owing to normal use and wear;
2.3.2 owing to wilful destruction, accident or negligence by you or any
third party;
2.3.3 if your A2B has been assembled by any person other than Hero
Eco or an authorised A2B specialist dealer
Periods means:
5 years from the date of delivery of your A2B for the
frame, two years from the date of delivery of your
A2B for the motor system (motor and motor control);
one year from the date of delivery of your A2B for the
lithium-ion battery, two years from the date of delivery
of youe A2B for all other A2B components, excluding
the tyres, inner tubes, brake pads and handles.
Hero Eco means: Hero Eco Ltd.
You and your mean: The original purchaser of the A2B buying it from an
authorised A2B specialist dealer.
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