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— Model 6753i Series IP Phone User Guide
Handling Calls
Transferring Calls
Blind Transfer
A blind transfer is when you transfer a call directly to another extension without
consulting with the person receiving the call. To do this, simply complete the
transfer immediately after you have entered the number. The call goes directly to
the extension or outside line you transferred to. If the party you are transferring
the call to does not answer, the transferred call rings back to your extension.
Consultative Transfer
You also have the option to consult with the person you are transferring the call
to, before you complete the transfer. To do this, remain on the line until the
receiving party answers the call. After consulting with the receiving party, you can
either complete the transfer or cancel the transfer to go back to the original call.
Use the following procedure to transfer a call to another extension. Use the
following illustration as a reference.
1.
Connect to Party 1 (if not already connected). Party 1 is the party you want
to transfer.
2.
Press the
Transfer
Key. You should hear a dial tone as a second line
opens up.
3.
Dial the extension number (or the outside number) to Party 2. This is the Party
for which you want to transfer Party 1.
4.
To complete a "blind" transfer, press the
Transfer
Key again before the
receiving party answers. To complete a consultative transfer, remain on the
line to speak with the Party 2, before pressing the
Transfer
Key again to
transfer Party 1 to Party 2. To cancel the transfer, select
Cancel
on the
display screen.
IP Phone UI
Goodbye
Options
Hold
Redial
Line 3
Line 2
Line 1
Speaker/
Heading
Mute
Transfer
Key
