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3D Systems CubePro 3D Printer User Manual Download Page 108

ERROR CODES

Material Flow Errors

Material flow errors that appear on the display contain two (2) digits. The first digit refers to the extruder
number. (Ex. If your printer has two (2) extruders and you have code 13, the error refers to extruder 1.)
The second character refers to the error type. Refer to the following chart for descriptions of material flow
error types:

Error
Type

Description

Possible Cause

1

Material stopped

• Tangled cartridge
• Extruder blockage

2

Idler stalled

• Tangled cartridge
• Extruder blockage

3

Material not present

• The end of the material has been pulled into the extruder

Temperature Errors

Temperature errors that appear on the display contain two (2) digits. The first digit refers to the extruder
number. (Ex. If you printer has three (3) extruders and you have code 35, the error refers to extruder 3.)

The second digit refers to the error type. Refer to the following chart for descriptions of temperature error
types:

Error
Type

Description

Possible Cause

1

Thermistor circuit

• Possible short circuit detected

2

Initial rate of change low

• Contact support

3

High rate of temperature change detected

• A sudden change in temperature was detected

4

Low rate of temperature change detected

• The rate of temperature increase is below the expected rate of change

5

Set point deviation

• The temperature is different from the target temperature

For more information, contact Cubify Support.

CONTACTING SUPPORT

Cubify Support is available at 

[email protected]

.

 

Summary of Contents for CubePro 3D Printer

Page 1: ...Published on Product Information Center CubePro http infocenter 3dsystems com cubepro Home CubePro User Guide ...

Page 2: ...CUBEPRO USER GUIDE User Guide ...

Page 3: ...lled and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by ...

Page 4: ...evice Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnement ...

Page 5: ...f purchase or if different their country of residence the benefits conferred by our ninety 90 day warranty are in addition to and operate concurrently with all rights and remedies conveyed by such consumer protection laws and regulations including but not limited to these additional rights THIS WARRANTY IS THE ONLY WARRANTY PROVIDED FOR THE CUBEPRO 3D PRINTER TO THE MAXIMUM EXTENT PERMITTED BY LAW 3...

Page 6: ... AND OTHER BODY PARTS AWAY HOT SURFACE HAZARD DO NOT TOUCH THE PRINT JETS DURING SETUP AND OPERATION THE PRINT JETS BECOME VERY HOT Caution Read and follow all instruction prior to setting up the printer SHOCK WARNING DUE TO RISK OF SHOCK AVOID CONTACT WITH ALL INTERNAL ELECTRONIC COMPONENTS WARNING THE CUBEPRO SHOULD ONLY BE SERVICED BY AUTHORIZED SERVICE TECHNICIANS PRIOR TO ANY PART REPLACEMENT...

Page 7: ...rint material Each material has unique benefits and you can guide your selection based on the properties your part requires PLA This is a hard plastic that has a low environmental impact It is derived from renewable starch based resources We recommend using PLA when printing extra large parts on CubePro as it is a more stable print material PLA is the optimal support material for industrial ABS par...

Page 8: ...out this guide CubePro Trio is depicted for illustration purposes only Locations of important areas are the same for the CubePro and CubePro Duo Removable Top Cover Printer Power Switch Touchscreen Display Power Inlet Port Touchscreen On Off Button USB Inlet Port Fuses Printer USB Port Print Jet 1 Print Chamber Heater Print Jet 2 Print Plate Print Jet 3 Print Pad ...

Page 9: ...rtridge 3 NOTE The following image illustrates the second and third cartridge bays of a CubePro Trio Material Tube Material Cartridge Mount Rings Clamp Rollers Material Cartridge Bay 2 Cartridge Recognition Connections Material Cartridge Bay 3 Material Cartridge Bay 2 Hinge ...

Page 10: ...10 Multi core processor 2GHz or faster per core System RAM 2GB Screen resolution 1024 x 768 dpi Software CubePro Client Software Available at http 3dsystems com shop cubepro downloads Electrical Requirements 100 240V AC 50 60 Hz auto switching 6A Material Storage Although all polymers degrade with time the following conditions help ensure the quality of the material Unpack the material only as nee...

Page 11: ...UNPACKING AND SETTING UP YOUR CUBEPRO Contents The number of cartridges depends on the ordered configuration NOTE The appearance of some components may vary ...

Page 12: ... save all foam and packing material for the future repacking of your CubePro Transporting the printer without original packing materials may damage the printer Carefully cut the straps if applicable and then pull the tabs on all four release clips 1 NOTE There is one release clip on each side of the box Pull the handles A and remove the release clips from the outer box 2 Lift the box away from the...

Page 13: ...ced in a location where its size and weight will be properly supported Unpack the top layer of the accessories tray 8 NOTE Depending on the printer configuration the arrangement of the accessory boxes may differ Unpack the power cord A the spacer B material cartridge tool kit and Cube Glue C Your configuration may include 1 2 or three cartridges For configurations with fewer than three cartridges incl...

Page 14: ...ers CAUTION The print pad is fragile Exercise caution when handling the print pad Open the front door Cut away the zip ties A and remove the foam tubing from the print jet area 10 NOTE For illustration purposes only the door was removed from the image Do not attempt to remove the door from the printer Loosen and remove the four 4 4mm screws securing the Z Axis guard and remove the guard Save the g...

Page 15: ...t wiper assembly is fully seated into the keyhole slots but the bottom does not rest on the thumbscrew head remove the jet wiper and turn the thumbscrew counter clockwise until the jet wiper bottom rests on the thumbscrew head and the keyhole slots are fully seated This may require repeated removals and re installations of the jet wiper If the keyhole slots will not seat the thumbscrew may need to...

Page 16: ...right side of the printer and the other end to a wall outlet Press the power on off switch A to 17 power on the CubePro Press the on off button A beside the LED screen to power on the CubePro touchscreen display 18 Press the touchscreen to navigate to the main menu 19 NOTE Turning on the touchscreen will also turn on the interior LED lights ...

Page 17: ...w to scroll to your network choice Select your network 3 NOTE If your network is password protected the printer will first prompt you to enter the password NOTE The printer can also connect to an ad hoc network a decentralized network that wirelessly connects a local computer to the printer directly The computer must have a wireless adapter configured for ad hoc mode The adapter must use the same SS...

Page 18: ...so be found on a label adhered to the right side of the printer near the power on off switch NOTE This illustration provides an example of a serial number Do not use this number to activate your printer Select the checkmark to continue 7 Enter your serial number and select Activate 8 NOTE Your 4 digit activation code will appear Please note the activation code because it will need to be entered int...

Page 19: ...ow ready to print a creation 10 To install cartridges and perform a test print select START 11 NOTE Install the cartridge in cartridge bay 1 on the left side of the printer Open the packaging and remove the thumbscrew from the new cartridge Select the checkmark to continue 12 Pull out 12 30 cm of material from the material cartridge Select the checkmark to continue 13 ...

Page 20: ...int material through the material tube until it begins to extrude from print jet 1 into the jet wiper assembly Select the 16 checkmark to continue NOTE When the material reaches far enough into the extruder the extruder motor will assist with feeding the material further into the print jet 1 Push the front of the cartridge into place 2 Then push the cartridge handle downward until the cartridge is...

Page 21: ...f the print to a color currently installed Apply two thin layers of Cube Glue to the print pad Select the checkmark to continue 19 NOTE For more information refer to the section titled Applying Cube Glue NOTE Apply enough glue to cover a square area of 5 15 cm in the center of the print pad NOTE For best results ensure the glue is dry prior to printing NOTE Print jet 1 will begin to heat ...

Page 22: ...NOTE The printer will begin printing the welcome message test print Select the checkmark to continue to go to the main menu 20 NOTE Please wait while the print jet cools ...

Page 23: ...ompatible with computers running Windows 8 1 or Windows 10 operating systems Connect a USB A connector to your computer and connect the USB B connector A to your printer 1 NOTE When the USB cable is connected Windows will automatically obtain the driver from Windows Update and install it An internet connection is required NOTE Once the driver has been installed you can print from any Windows 3D pr...

Page 24: ...red either on a USB mass storage device or from the CubePro software SETUP allows the user to configure the printer connect to a wireless or ad hoc network install cartridges or view the printer status Navigation Navigation between screens is performed by pressing the right or left arrows Materials CARTRIDGE STATUS allows the user to view the type and color of the material that is installed It also...

Page 25: ...o do so by Cubify Support Any changes will alter the print quality of your creations Network The Network menu allows the user to connect to a wireless network or to an ad hoc device System SELECT LANGUAGE allows the user to localize the printer to their language LIGHT allows the user to turn on or off the print jet LEDs The other interior LEDs are managed by the firmware when the CubePro is powered ...

Page 26: ...aterial Upgrades MATERIAL UPGRADES is a utility that activates the use of optional materials within the printer once the upgrade has been purchased Once the upgrade has been purchased on www cubify com you will receive an activation code that must be entered into the touchscreen display ...

Page 27: ...display press the touchscreen to begin 1 Select PRINT 2 NOTE If the file is saved on a USB mass storage device insert the device into the USB port on the printer NOTE You can also print directly from the CubePro software using a wireless connection Using the arrows navigate to your file and select PRINT 3 NOTE The file name will be displayed at the top NOTE If the print file requires PLA material and ...

Page 28: ...ng A Material Cartridge NOTE If there is not enough material in the cartridge to complete the print the printer will prompt the user to replace the cartridge Select CHANGE CARTRIDGE and follow the instructions in the section titled Replacing A Material Cartridge NOTE If the creation file uses color s that are not installed selecting the checkmark will enable the printer to change the color of the p...

Page 29: ...the area where glue is applied is larger than the base of your creation NOTE The estimated time to completion is noted at the bottom of the screen NOTE The estimated time to completion is noted at the bottom of the screen NOTE When printing with ABS material the print chamber will need to build and maintain a predetermined temperature Ensure the top cover and the back panel have been installed The...

Page 30: ...b NOTE Once printing has been paused select RESUME if you wish to continue printing NOTE To cancel the print job select CANCEL to confirm your decision Otherwise select RESUME to continue printing Once the printer has finished printing select the checkmark to continue 5 NOTE The print jets will cool down after your creation has finished printing ...

Page 31: ...print jets until they have cooled to room temperature Refer to the section Finishing Your Creation for information about removing your creation from the print 6 pad and the procedure for cleaning the creation and the print pad ...

Page 32: ...age sensitive electrical components and void the manufacturer s warranty Removing Rafts A raft is the flat support structure that is attached to the base of your creation if you enabled that option when building the cubepro file Though it is recommended that printing be done without a raft some larger more complicated parts may require one ABS Raft PLA Part ABS rafts can be peeled away from PLA part...

Page 33: ...sure all supports have been removed Removing Supports Optional Ultrasonic Support Removal Tank The Ultrasonic Support Removal Tank automatically removes PLA support material from ABS models There are two methods for removing or weakening the material Method Advantages Disadvantages Hot Water Corrosive chemicals are not used Support material requires physical force to crumble away Support material ...

Page 34: ...IF CAUSTIC SODA TOUCHES THE EYES IMMEDIATELY USE AN EYEWASH TREATMENT CAUTION Never operate the unit without water in the cleaning tank Damage may occur CAUTION Never use boiling water Damage may occur CAUTION The unit must be positioned on a flat stable work surface Do not tip over or move the tank during its operation Electrical equipment can become damaged when exposed to water and other fluids F...

Page 35: ...odel until the process has been completed NOTE All support material should have dissolved Any remaining supports can be crumbled or scraped away with a blunt knife or rinsed off in the sink Empty the caustic solution from the Ultrasonic Support Removal Tank 11 NOTE It is safe to pour it in the sink as caustic soda can be used as a drain cleaner Rinse the tank and refill it with 0 75 liters of water ...

Page 36: ...d the software by clicking here Run the installer file 3 Read through the End User License Agreement If you accept the terms of the agreement select the acceptance checkbox and select Next 4 NOTE The software will begin to install Select Close once the software has been installed 5 Installing MAC Software Go to www 3dsystems com shop and log in with your username and password 1 Navigate to 3dsystem...

Page 37: ......

Page 38: ...cubepro file which is the file type the printer can print Once a cubepro file has been generated this print file can no longer be edited although the original stl file can be used again to create another cubepro file STL Files Files that can be imported and edited prior to building a cubepro file CUBEPRO Files Files that have been prepared sliced into layers and are ready to print NOTE The CubePro softwa...

Page 39: ... all open stl files Open Model Opens a stl file Save As Saves the current stl file Open Model Assembly Opens a multi part assembly of stl files Single Color Check the box if the model will print using a single color Open Manual Support Import nylon manual supports Duplicate Creates a duplicate of a selected part Close Closes an open stl file Geometry Functions ...

Page 40: ...d drag it into position Y Rotate the model left and right on the Y axis by the specified value Scale Value Field Enter the scale percentage Z Rotate the model up and down on the Z axis by the specified value to mm Scale the 3D model to the millimeter value entered in the field Revert Undo the applied rotation and revert to the original position to Inch Scale the 3D model to the inch value entered in ...

Page 41: ... Path tools Show Print Jet 2Show print jet 2 print path Fit to Window Fit the model to the center of the window Show Print Jet 3Show print jet 3 print path Top View Select the button to view the top of the model Show All LayersShow all the tool path layers Front View Select the button to view the front of the model About Software version and update information link Left View Select the button to v...

Page 42: ...ration Set the printer type number of print jets and printer materials Build Settings View and select the build settings used when creating the tool path for the print file Firmware Update Update the printer firmware Printer Connection Setup a wireless connection with the printer ...

Page 43: ...f material installed in cartridge bay 1 Nylon Options Select Nylon Options when printing with nylon Print Jet 2 Material Select the type and color of material installed in cartridge bay 2 Print Jets Set the number of print jets in your printer Print Jet 3 Material Select the type and color of material installed in cartridge bay 3 ...

Page 44: ...stom Custom allows the user to customize their print settings Print Resolution 0 070 Great mode for parts requiring smooth surfaces Layer lines are not very visible in these parts Good mode for artistic parts with a smooth flow Not the best mode for fine detail 0 200 Best mode for general printing and most compatible mode for a wide range of geometries Fine detail preservation for things like steepl...

Page 45: ...Print Pattern Lines Fastest print fill pattern Minimal cross bracing Diamonds Strong print pattern with 2 direction cross bracing Honeycomb Strong print pattern with 3 direction cross bracing ...

Page 46: ...t Borders or Draw Fine Features Print Pattern Fill Fill Spacing is the amount of space between interior supports Lower values increase the interior strength of the creation Shell Options Top Surface Layers Increase the value for a thicker top surface layer Bottom Surface Layers Increase the value for a thicker bottom surface layer Outer Walls Increase the value for increased strength of the outer ...

Page 47: ... when printing flat parts with ABS material They are not recommended for parts that have fine details Sidewalks are designed to easily break away from the part once it has been removed from the print pad NOTE A sidewalk will not print under a part and will not fill holes or cavities within the border of the part Sidewalk Distance Set the distance the sidewalk extends beyond the border of the part Sid...

Page 48: ......

Page 49: ...FIRMWARE UPDATE How to Update Firmware Instructions for updating firmware in your CubePro Download Firmware Download firmware to a mass storage device ...

Page 50: ...PRINTER CONNECTION Printer Select Select the printer connection Discover Find an applicable printer on the network Add Add a printer using the printer s IP address ...

Page 51: ...pport 1 Select the supports you will need by their height 2 NOTE The height is noted by the variables after the last X in the file name You may have to keep trying different support sizes until you find the one that contacts the bottom surface of the part needing support NOTE It is okay for the support to be taller than the bottom surface but the support should not extrude above the part Add as many ...

Page 52: ...lpful to zoom in to the image before positioning the supports Move each support into position When finished select Move Model to deselect it 6 Ensure your color has been assigned and select Build 7 Select INF from the Support Material drop down menu Then select Build 8 Save the file to your desired location 9 ...

Page 53: ...et under an overhanging feature NOTE Taller manual supports feature a band A that enables INF material to print around it for added support NOTE You can place manual supports at the edge of your part and INF material will print to the band for additional support ...

Page 54: ...l in either direction Rotate the Print Pad Left click and drag the mouse to change the view of the model Move the Print Pad Right click and drag the mouse to move the print pad Select Open Model 1 NOTE Select Open Model Assembly if there are multiple parts in the model Browse to the creation file and select Open 2 NOTE The creation or assembly will appear on the print pad NOTE You can also open mul...

Page 55: ... to use and then select the part 6 NOTE If working with an assembly select a color and then the part you wish to change NOTE If you need to replace a cartridge for a different color or material type refer to the section Replacing A Material Cartridge Then verify the material type and color by reviewing the Printer Configuration settings under the Settings tab in the software Select the color again t...

Page 56: ...e NOTE Larger files will take longer to send to the printer using a wireless connection Transferring larger files with a USB mass storage device is strongly recommended To save to a USB mass storage device select Save Browse to the connected mass storage device and select Save If sending wirelessly go to step 13 11 NOTE The file must be stored in the root directory of the USB mass storage device Inse...

Page 57: ...Select PRINT on the printer touchscreen display 14 NOTE Refer to the section titled Printing Your Creation for more information ...

Page 58: ...e bottle is turned upside down with the cap on to allow the glue to settle into the applicator before applying For best results apply two thin layers of glue to the print pad using slow circular motions when prompted by the touchscreen display Apply the glue in a pattern that is slightly larger than the footprint of the creation you are printing Layer 1 Apply a thin layer of glue to the print pad ...

Page 59: ...ed materials Advanced materials include Wood INF FLEX NOTE Refer to the print jet replacement guide when installing the nozzle upgrade kit Activation Select SETUP from the home screen 1 Select NOZZLE UPGRADE 2 Go to www 3dsystems com shop and purchase the advanced material upgrade and upgrade kit 3 NOTE Once you have purchased the upgrade and the nozzle upgrade kit you will receive a 8 digit activ...

Page 60: ...nt advanced materials you need to set the nozzle type to UPGRADE NOZZLE in the menu When nozzle 2 has been set to print advanced materials only Flex Wood and INF can be loaded in cartridge bay 2 Select NOZZLE UPGRADE 1 If you have installed the advanced material nozzle upgrade kit select UPGRADE NOZZLE and then select 2 the checkmark to continue ...

Page 61: ...Select the checkmark to continue 3 ...

Page 62: ...een installed the display will prompt you to install the appropriate cartridge Select CHANGE CARTRIDGE from the SETUP menu 1 Select the cartridge to be installed 2 NOTE The print jet will begin to heat Open the packaging and remove the thumbscrew from the new cartridge Select the checkmark to continue 3 Pull out 12 30 cm of material from the cartridge Select the checkmark to continue 4 ...

Page 63: ...e jet wiper Select the checkmark to continue 7 NOTE When the material reaches far enough into the print jet area a motor will assist with feeding the material into the print jet 1 Push the front of the cartridge into place 2 Then push the cartridge handle downward until the cartridge is fully seated in its mount Select the 8 checkmark to continue NOTE Ensure the front of the cartridge A where the ...

Page 64: ...NOTE The print pad must be calibrated before printing your first creation For more information refer to the following section titled Calibrating The Print Pad ...

Page 65: ... the Materials screen 2 NOTE Selecting Cartridge Status will show the estimated amount of material remaining in the installed cartridges It also indicates the color and type of material being used From the Select Cartridge to Change screen select the cartridge you wish to replace 3 NOTE Before removing the cartridge the appropriate print jet must heat up to its target temperature Melted material m...

Page 66: ...all the thumbscrew into the cartridge Measure 1 inch of material coming from the cartridge and cut off the remaining material Select the checkmark 6 to continue CAUTION Do not attempt to push the excess material back into the cartridge Doing so will cause the cartridge to bind making it unusable Remove the thumbscrew securing the material to the new material cartridge Select the checkmark to contin...

Page 67: ... NOTE When the material reaches far enough into the print jet area a feed motor will assist with feeding the material into the print jet 1 Push the front of the cartridge into place and then 2 push the cartridge handle downward until the cartridge is fully seated in its mount Select the 12 checkmark to continue NOTE Ensure the front of the cartridge A where the material exits is seated under the c...

Page 68: ......

Page 69: ... the printer recognizes that no cartridge has been installed the display will prompt you to install the appropriate cartridge Select CHANGE CARTRIDGE from the SETUP menu 1 Select the cartridge to be installed 2 NOTE The print jet will begin to heat Open the packaging and remove the transit plug from the new cartridge Select the checkmark to continue 3 ...

Page 70: ...ehind the set line on the tube 6 Pull out 12 30 cm of material from the cartridge Select the checkmark to continue 7 Cut off 2 5 cm of material from the end Select the checkmark to continue 8 NOTE Ensure the material is not bent or creased If the material is not straight pull out the damaged material from the cartridge Cut off and dispose the portion that is not straight ...

Page 71: ...ssist with feeding the material into the print jet 1 Push the front of the cartridge into place 2 Then push the cartridge handle downward until the cartridge is fully seated in its mount Select the 11 checkmark to continue NOTE Ensure the front of the cartridge A where the material exits is seated under the clamp roller and between the vertical alignment pins in the cartridge bay CAUTION If replac...

Page 72: ...calibrated before printing your first creation For more information refer to the following section titled Calibrating The Print Pad Slide the eyelet seal over the tube and insert the tip into the eyelet to seal it from moisture 12 ...

Page 73: ...artridges The formulation that enables advanced materials to print also makes the filament more fragile than ABS or PLA Select CHANGE CARTRIDGE from the SETUP menu 1 Select the cartridge to be installed 2 NOTE The print jet will begin to heat Gently pull the print jet 2 feed tube from the extruder block and select the checkmark to continue 3 ...

Page 74: ... Remove the cartridge from the printer Select the checkmark to continue 5 Insert the cleaning filament into the extruder Select the checkmark to continue 6 NOTE The metal clamp stops the end of the material from continuing into the extruder You should not reach this point while cleaning the extruder When prompted pull out the cleaning filament from the extruder Select the checkmark to continue 7 ...

Page 75: ...ugh the eyelet and into the feed tube Continue to feed the filament through the tube until it comes out 10 of the eyelet near the extruder block Select the checkmark to continue Feed the filament until it protrudes 40 mm out of the eyelet near the extruder block Select the checkmark to continue 11 Push the cartridge into position in cartridge bay 2 Select the checkmark to continue 12 Gently insert t...

Page 76: ...ruder insert the feed tube and eyelet into the extruder block Select the checkmark to continue 14 After some print material has been purged the nozzle will begin to cool 15 Select the checkmark to complete the cartridge installation 16 ...

Page 77: ... to the printer must have an ad hoc adapter installed An ad hoc network is deleted when the user has disconnected from it or is out of range of other devices on the network unless it has been made a permanent network Select SETUP from the home screen 1 Using either the left or right the navigation arrows navigate to the Network screen 2 Select WIFI 3 Select ADHOC from the Select WIFI Connection Ty...

Page 78: ...IP address of the printer In Windows select Start Control Panel 7 Type network in the search box 8 Select Network and Sharing Center 9 Select Set up a new connection or network 10 Select Set up a wireless ad hoc computer to computer network 11 Select Next 12 Follow the steps in the wizard 13 ...

Page 79: ...per for the print jets the jet wiper assembly is also a refuse bin collecting print material that has been primed from the print jets As the jet wiper fills it will need to be emptied regularly With the print pad lowered lift the jet wiper off the thumbscrew rest 1 Pull the jet wiper up and out to separate the mounting posts from the keyhole slots 2 Remove the jet wiper assembly from the printer 3 R...

Page 80: ...th the print material and glue may not adhere properly Using the sandpaper included in the toolkit wipe the print pad diagonally across the print pad from corner to corner in both directions Rinse and thoroughly dry the print pad before installing it into the printer ...

Page 81: ...ly 4 Verify the wiper blade meets the tapered portion A of the print jet tip If it does the jet wiper is properly adjusted Proceed to step 8 5 NOTE If the wiper tip is too high proceed to the next step If the wiper tip is too low proceed to step 7 If the wiper blade is too high remove the jet wiper assembly and turn the adjustment thumbscrew A clockwise Reinstall the jet wiper and return to step 6...

Page 82: ...Once satisfied with the adjustment you may connect your printer to utility power and power on the printer 8 ...

Page 83: ...right rear of the print pad Using the designated page from the Setup Repack instructions slide the paper between the print jets and the print pad 3 NOTE If there is a slight resistance proceed to step 5 NOTE The red line C illustrates the gap between the print jets A and the print pad B If the paper slides easily between the print jets and print pad rotate the adjustment knob counter clockwise fro...

Page 84: ...gh damage to the print pad or print jets may occur NOTE If the paper can not be inserted between the print jets and the print pad turn the adjustment knob clockwise from the bottom until there is a slight resistance on the paper Select the upper left corner of the triangle 8 Once the print jets have moved to the left rear of the print pad slide the paper between the print jets and the print pad 9 ...

Page 85: ...ad or print jets may occur NOTE If the paper can not be inserted between the print jets and the print pad turn the adjustment knob clockwise from the bottom until there is a slight resistance on the paper Once completed select the checkmark to exit the utility 11 ...

Page 86: ...trates a leveled print pad with a proper Z Gap Z Gap The Z Gap is the distance between the print pad and the print jet nozzles Print Pad Level The Print Pad Level is a measurement to determine if the print pad is level with the print jet nozzles Printing the Level Gap Calibration File NOTE Ensure the print pad is completely clean from glue and printed parts before beginning this procedure Download...

Page 87: ...to performing this procedure again Adjustment Knob Measurement Adjusting the level plate adjustment knob should initially be performed in 1 step increments If a finer adjustment becomes necessary adjust the knobs in 1 2 step increments In the following illustration the measurement between 1 and 2 is considered 1 step Adjusting the Z Gap The Z Gap should be within specifications before adjusting the ...

Page 88: ...pad adjustment knobs counter clockwise left 1 step and then print the file again to verify the lines touch If the lines do not touch on the second print adjust the knobs again 1 step and reprint the file Continue to do this until the lines meet Correct Open Z Gap If there is a gap B between the Open Z Gap bars C and the baseline A and there is no gap between the Closed Z Gap bars and the baseline th...

Page 89: ...ad Level Calibration Print Correct Print Pad Level The Print Pad Level is correct when each of the four 4 corner calibration points have no gaps between the Print Pad Level calibration lines and the baselines NOTE Before making any adjustments to the Print Pad Level the Z Gap must be correct Incorrect Print Pad Level In the illustration there is an incorrect gap between the Print Pad Level calibra...

Page 90: ...print jet nozzles is too small the Print Pad Level calibration lines will press in and scrape the baseline If all four corner calibration points appear like the pressed profile illustration A turn the three 3 print pad adjuster knobs clockwise right 1 step to increase the gap Reprint the Print Pad Level calibration print again If there is a gap between the Print Pad Level calibration lines and the ...

Page 91: ...procedure Calibration Overview Depending on your printer model you may have up to three 3 print jets installed Calibrating the offset jets becomes necessary when multi color or multi material prints are not aligned properly If the print jets are not positioned properly supports may not print as intended and print geometries may be altered When it becomes necessary to calibrate the offset jets each p...

Page 92: ...t 1 and 2 to the right of the arrows and find the printed lines that are properly aligned In this illustration the lines at 0 3 are aligned This means that the offset must be corrected by increasing the offset by 3 mm When comparing the arrow printed by print jet 3 to the arrow printed by print jet 1 notice it is positioned slightly to the right This means it must be adjusted in a negative left direc...

Page 93: ... The printer may require you to install additional cartridges or replace a cartridge Follow the instructions on the screen and refer to the section titled Replacing A Material Cartridge Once the printer has finished printing remove the print pad from the printer and inspect the scales If adjustments are required proceed to the next step 6 If the scales are aligned properly no further action is requ...

Page 94: ...select the Y axis settings and adjust those settings the same way NOTE If a value of 1 mm or larger are required press the value until the first digit to the left of the decimal is highlighted and press the up arrow accordingly Once finished adjusting the settings select the checkmark to continue 11 Remove the original calibration print from the print pad Reprint the calibration file and verify that ...

Page 95: ...erly set the print jets may not reach the jet wiper assembly blade and the hardened excess print material may be released into the next print The factory settings position the print jets about 25 6 35 mm in front of the jet wiper assembly blade Browse to the Print Jet Calibration screen and select OFFSET JETS 1 Press the Wipe value repeatedly to scroll through the digits Press the up arrow to move...

Page 96: ...value twice to read 260 C 3 NOTE To increase or decrease the temperature value press the up or down arrow NOTE The typical printing temperature for ABS print material is 260 C The typical printing temperature for PLA material is 220 C For best results leave the default target temperature at 260 C while extruding print material from the Control Jets test utility NOTE The current temperature reading...

Page 97: ...temperature to 0 0 C You can now select the next print jet and follow this 5 procedure if necessary NOTE Pressing the values twice for target temperature and speed should change the values to 0 0 For further troubleshooting contact Cubify Support at cubifysupport cubify com ...

Page 98: ...rint pad select MOVE JETS 1 Move the print jets or print pad in the desired direction and select the checkmark when finished 2 NOTE The X up arrow moves the print jets to the right and the X down arrow moves the print jets to the left NOTE The Y up arrow moves the print jets to the back of the printer and the Y down arrow moves the print jets to the front of the printer NOTE The Z up arrow raises t...

Page 99: ...the printer for optimum printing results Procedure Select SETUP 1 Navigate to CALIBRATION and select it 2 Select JET TEMP CALIBRATION 3 Select the nozzle assembly that was replaced Select the T1 value and use the arrows to enter the appropriate T1 value found on the label adhered to the 4 new extruder Select the T2 value and use the arrows to enter the appropriate value found on the label adhered ...

Page 100: ...Select the checkmark to save the settings 6 ...

Page 101: ...e device to update the firmware go to www 3DSystems com shop cubepro downloads and download the latest firmware to your device Updating Firmware Using USB Select SETUP 1 Navigate to the Advanced screen and select FIRMWARE 2 Select USB KEY 3 Insert the USB mass storage device into the USB port and select the checkmark 4 NOTE The printer will search for new firmware ...

Page 102: ...NG THE UPDATE PROCESS Press and release the touchscreen display ON OFF button and the display will restart 5 Updating Firmware Using WI FI To update the firmware using the wireless utility the printer must be connected to a wireless network Select SETUP 1 Navigate to the Advanced screen and select FIRMWARE 2 Select WIFI 3 ...

Page 103: ...nt to update the firmware NOTE The printer will check for a firmware update NOTE The printer will begin downloading new firmware The blue bar is also a progress indicator NOTE The download could take a few minutes WARNING DO NOT POWER OFF OR DISCONNECT THE PRINTER FROM UTILITY POWER DURING THE UPDATE PROCESS NOTE If no new firmware is available select the checkmark to continue ...

Page 104: ... the firmware NOTE The firmware will begin to install The blue bar is also a progress indicator NOTE This process could take a few minutes WARNING DO NOT POWER OFF OR DISCONNECT THE PRINTER FROM UTILITY POWER DURING THE UPDATE PROCESS Press and release the touchscreen display ON OFF button and the display will restart 4 ...

Page 105: ... Neutral Fusing Power off the printer and disconnect the power cord from the printer 1 Open the fuse door above the main power switch 2 Remove the fuse cartridge from the power inlet housing 3 Remove the defective fuses and install new ones 4 Caution Ensure the replacement fuses are rated correctly NOTE Fuse 5x20mm T10A L 250V Insert the fuse cartridge into the power inlet housing 5 Close the fuse ...

Page 106: ...Connect the printer power cord and power on the printer 7 ...

Page 107: ...n layer of grease to operate properly Power off and disconnect the printer from utility power 1 Apply a small amount of bearing rod grease Part Number 403194 00 to a clean lint free cloth 2 Using the cloth wipe the six 6 bearing rods 1 6 3 NOTE Ensure each bearing rod has been fully treated with a thin layer of bearing rod grease Manually move the print jet carriage A See Above front to back and le...

Page 108: ... appear on the display contain two 2 digits The first digit refers to the extruder number Ex If you printer has three 3 extruders and you have code 35 the error refers to extruder 3 The second digit refers to the error type Refer to the following chart for descriptions of temperature error types Error Type Description Possible Cause 1 Thermistor circuit Possible short circuit detected 2 Initial rat...

Page 109: ...terial filament be easily pulled out of the cartridge Yes No Temperature Errors Question Are the cables on each extruder PCB and the main extruder PCB fully inserted into the correct connectors Yes No Filament Flow Errors Question Does print material filament pull freely from the cartridge that is installed in the cartridge bay that feeds the extruder with the error Yes No ...

Page 110: ...inted parts to either our USA or Germany location We will properly and responsibly compost recycle and reuse your returned plastic parts as a renewable source to manufacture new cartridges reducing both raw materials consumption and the waste stream 3D Systems is committed to continuously improve the sustainability of its 3D printing products For questions feedback and suggestions please contact c...

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