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Putting a Call on Hold
41
Returning to the
Headset After a
Long Delay
Certain brands of headsets enter a power-saving mode that prevents the
telephone from ringing for one or more calls when
both
of these
conditions are true:
■
The headset amplifier buttons for
Mute
and
On
are both set to
On
.
■
The handset is off the telephone for a long time (for example,
overnight).
It may take a few minutes for your headset to return from the
power-saving mode to the active mode when calls first come in, so your
telephone may not ring until the headset has returned to active mode,
and you may miss a call.
If you plan to not use the headset for a long time, 3Com recommends
that you set the mute and headset buttons on the amplifier to
Off
and
hang up the handset on your telephone. When you are ready to receive
calls again, set up the headset for receiving calls:
1
Pick up the handset on your telephone and set it on your desk.
2
Put on the headset.
3
On the amplifier, set the headset button to
On
.
Putting a Call
on Hold
To put a call on hold:
1
While you are on a call, press the
Hold
button. This message appears in
the Display Panel:
Hold
2
To return to the call, press the
Hold
button again or press the appropriate
Access
button.
Music on Hold
If configured by the administrator, callers on hold hear music while they
wait.
The VCX system’s WAV file importing capabilities are solely an
accommodation to you and shall not constitute a grant or waiver (or
other limitation or implication) of any rights of the copyright owners in
any audio content, sound recording or underlying musical or literary
composition. Therefore, please be mindful that you are obligated to
comply with all applicable copyright and other intellectual property laws
in both uploading WAV files to the VCX system and your subsequent use
of such WAV files.
Summary of Contents for VCX
Page 10: ...10 ABOUT THIS GUIDE ...
Page 24: ...24 CHAPTER 2 VCX BUSINESS TELEPHONE MODEL 3102 ...
Page 30: ...30 CHAPTER 3 3105 ATTENDANT CONSOLE ...
Page 104: ...104 CHAPTER 7 USING THE VCX USER INTERFACE ...
Page 114: ...114 CHAPTER A TELEPHONE INSTALLATION AND MAINTENANCE ...
Page 118: ...118 INDEX volume controlling 39 W Wait for NCP message 113 Z zone paging 72 ...