34
C
HAPTER
4: B
ASIC
T
ELEPHONE
O
PERATION
Answering a Call
To answer an incoming call, lift the handset.
Alternatively, you can press the
Speaker
button. If you have enabled
Handsfree Active on Intercom, you can simply speak to answer internal
calls.
If your telephone includes multiple access lines, press the Access button
for the line on which the new call is arriving (the light next to the button
will be flashing).
Unanswered calls are sent to either your call coverage point which, by
default, is your voice mailbox or your configured call forwarding
destination. See
Configuring a Call Coverage Point
or
Call Forwarding
.
Answering a
Second Call
On 3Com Business Telephones, when a new call arrives while you are on
a call:
1
Press
Hold
to put the current call on hold.
2
Press the Access button for the line whose status light is blinking,
indicating a new call.
3
To return to the earlier call, hang up the new call, or put it on hold, or
transfer it, and then press the Access button for the original call.
Making Calls
This section describes standard dialing features.
The VCX administrator can configure calling restrictions for some, one, or
all the telephones at a site. These restrictions may limit the outbound calls
(external or to another company site) a telephone can make. Ask your
administrator if any calling restrictions have been implemented on your
telephone system.
Making Internal Calls
To dial an internal call:
1
Pick up the handset. On 3Com Business Telephones, you can press the
Speaker
button. You hear the dial tone.
2
Dial the extension. Alternatively, you can use the Display Panel to find and
dial the name of the person whom you want to call in the user directory,
call logs, or a speed dial list.
Summary of Contents for VCX
Page 10: ...10 ABOUT THIS GUIDE ...
Page 24: ...24 CHAPTER 2 VCX BUSINESS TELEPHONE MODEL 3102 ...
Page 30: ...30 CHAPTER 3 3105 ATTENDANT CONSOLE ...
Page 104: ...104 CHAPTER 7 USING THE VCX USER INTERFACE ...
Page 114: ...114 CHAPTER A TELEPHONE INSTALLATION AND MAINTENANCE ...
Page 118: ...118 INDEX volume controlling 39 W Wait for NCP message 113 Z zone paging 72 ...