B
T
ROUBLESHOOTING
This chapter explains how to identify and correct problems, and how to
perform related diagnostic tasks, such as replacing fuses and cleaning
fiber optic cables.
If you have problems that are not addressed in this chapter, contact
3Com Technical Support or your service person. For Technical Support
information, see Appendix A:
Technical Support
Solving Common
Problems
Following are common problems which may arise while working with the
7600 Card. If your problem does not appear on this list, you may want to
view relevant statistics and parameters using the Administration Console
menus (refer to
CELLplex 7000 Administration Guide
). You can also
contact 3Com Technical Support or your service person (refer to
Appendix E- Technical Support
). Also, be sure to read through the release notes.
Terminal Does
Not Show
Anything
If the control terminal is physically connected to the module, but does not
load the Administration Console Menus, verify that your terminal setup
matches the specifications in the
Connecting to the Control Terminal
section in
Chapter 1
. Also, make sure your cable is configured as DTE.
ACT LED Not
Blinking
When the CELLplex 7000 is activated, the ACT LEDs on the 7600 Card
should be blinking. If not, verify that the module is properly inserted into
the chassis of the CELLplex 7000.
Ethernet
Forwarding
Failures (Fx port)
Verify that the Link Status LED is lit green. If not, reconnect the Tx side of
the connection. If that does not eliminate the problem, check that the
connector on the Rx side is properly inserted.
If the Link Status LED is lit, check that the port through which you are
trying to forward data has been enabled. If it has been enabled, check
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