B-2
A
PPENDIX
B: T
ROUBLESHOOTING
the cabling and connections at the port. Try sending the data through
another port: if you can forward data through the unit via another port, it
indicates a local problem with the first port. Re-examine cabling
connections.
If you still cannot resolve the problem, contact your supplier.
Related Diagnostic
Procedures
When troubleshooting for problems, you may have to perform minor
procedures to help correct the problem. These procedures are described
below. For more complex operations on the 7600 Card, contact your
service person.
Cleaning Dirty
Fiber Optic
Cables
Fiber optic transceivers are sensitive optical devices that need to be
handled carefully. If dirt collects on the fiber optic lens, you may notice
that the LED for an ATM port link status does not light. You may also
notice degraded performance of that port, indicated by an increase in the
physical layer statistics count for that port.
To prevent dust from collecting on the fiber optic lens, keep the dust
covers on the ports at all times when they are not in use. To clean a fiber
optic lens, follow the procedure below:
1
Remove any accumulated dust or debris from the port or connector by
blowing off all surfaces with a canned air duster.
Compressed gas is recommended, such as Chemtronics’ Ultrajet ® or
the Triangle Tool Group’s Liqui-Too!™ Dust-A-Way. Do not use
commercial compressed air or “house air” because of the risk of oil
contamination.
2
Reconnect the cable to the port to see if the dusting corrected the
problem.
3
If the LED still does not appear, or if it lights yellow, continue with steps 5
and 6.
4
Gently wipe the ports with a lint-free, nonabrasive, non-adhesive swab.
Microswabs ™ by Texwipe™ are recommended.
5
Gently wipe the connectors with a lint-free, nonabrasive wipe or pad.
Texwipe™ pads are recommended.
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