10ZiG Technology Limited ZiGnature Pad 1410, User Manual

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Zignature Pad Maintenance
Your Zignature Pad and the provided attachments have been designed and tested to meet
strict safety requirements. See the
Safety Precautions and Looking after your Zignature Pad ,
and note the following information to ensure the safe operation of your Zignature Pad.
System Errors and Events
To see a list of events and errors that the VPort Agent has encountered, right click the VPort
Agent icon in the Windows notification area and select Show Log
To save the events to disk, copy and paste them into an application such as Notepad.
There is a more detailed events log that your authorized Zignature Pad service
representative may ask you to access:

To view past events, navigate to these locations:
o
C:\Program Files (x86) \10ZiG\VPort logview.exe OR
o
C:\Program Files\10ZiG\VPort logview.exe

To view the events in real time:
o
In the VPort Agent tab, select Show log of all modules
NOTE : For troubleshooting , see the last section of this guide.
To see a log of the Document Monitor activity at the bottom of the Document Monitor
screen:
1. In the Document Monitor tab, select Show Document Monitor log .
2. Click Apply .
Cleaning Instructions
Glass Window

Do not use abrasive or highly alkaline cleaners.
The maintenance section deals with these topics
:

System errors and events

Instructions for cleaning

New pen batteries

Software updates

Firmware updates

Hardware updates

Storage space maintenance

Uninstalls