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9. TROUBLESHOOTING .............................................................................................. 76

GENERAL TROUBLESHOOTING OVERVIEW................................................................. 76

OWER

ELATED

ROBLEMS

..............................................................................................76

RINT

ORT

ELATED

ROBLEMS

.........................................................................................77

INDOWS

2000/XP

ROUBLESHOOTING

..............................................................................77

OVING THE PRINT SERVER TO

EGMENT

......................................................................78

OVING

OUR

OMPUTER TO

EGMENT

.......................................................................80

OVELL

ARE

ROUBLESHOOTING

..................................................................................80

TCP/IP

ROUBLESHOOTING

..............................................................................................80

APPENDIX ................................................................................................................. 83

REQUENTLY

SKED

UESTIONS

.........................................................................................88

DDITIONAL

NSTALLATION

NSTRUCTIONS

.............................................................................90

Содержание ZPW4000

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Страница 2: ...CONFIGURATION FROM EMBEDDED WEB SERVER 34 OVERVIEW 34 USING EMBEDDED WEB SERVER 34 SETUP MENU 43 INSTALLING PRINT SERVER ON NETWARE 4 X 5 X 50 SETTING UP A MACINTOSH COMPUTER MAC 8 X 9 X 53 PREPARATI...

Страница 3: ...PORT RELATED PROBLEMS 77 WINDOWS 2000 XP TROUBLESHOOTING 77 MOVING THE PRINT SERVER TO A NEW SEGMENT 78 MOVING YOUR COMPUTER TO A NEW SEGMENT 80 NOVELL NETWARE TROUBLESHOOTING 80 TCP IP TROUBLESHOOTI...

Страница 4: ...trademarks or registered trademarks of their respective holders Copyright of the whole product as integration including its accessories and software belongs to Zonet Technology Inc Without the permis...

Страница 5: ...ent is permanent on these print servers Any standard SNMP based application can be used to access and manage these print servers Network configuration The print servers provide an embedded web server...

Страница 6: ...wer adapter One Quick Installation Guide LED Indicators LED State Indication On Orange When power switched on the Status indicator will flash five times and then on The LAN port is linking also Flashi...

Страница 7: ...es when POST If not please contact your local dealer for repair or replacement Then WLAN LED should be on to associate with the proper Access Point with best wireless signal If not please contact your...

Страница 8: ...802 11n Wireless Print Server User Manual 4 Network Environment Wired Network with Print Server Wireless Network with Print Server Infrastructure Access Point Mode Ad Hoc PEER to PEER Mode...

Страница 9: ...tion we provide software for network configuration on the following networks Microsoft Windows 2000 XP 2003 Vista 7 Apple EtherTalk UNIX Linux system Internet via Internet Printer Connection software...

Страница 10: ...aving distribution of HQ hardcopy document over Internet replacing fax mail Comment Configuration solution Table has many installations way to setup Windows 2000 XP 2003 Vista 7 UNIX Linux system and...

Страница 11: ...d from the setup CD of print server Installing the PSAdmin and Print Server s Driver 1 To enable network communication with print server your computer must have a proper IP address e g 192 168 0 100 t...

Страница 12: ...ver and configure the connected printer Note The setup CD will install the print server s driver PSAdmin and Setup Wizard into your computer The default installation directory will be C Program files...

Страница 13: ...802 11n Wireless Print Server User Manual 9 5 From the Select A Print Sever page select the print server that you want to configure and click Next 6 On Change Settings page select No or Yes a No...

Страница 14: ...k Ad Hoc mode SSID WLAN PS Channel 6 Encryption none DHCP client off IP address 192 168 0 10 b Yes Click Yes if you want change wireless settings or assign a static IP address to the print server On B...

Страница 15: ...ss Security page enable or disable WEP WPA WPA2 encryption configure according to your wireless network and click Next On TCP IP Settings page specify a fixed or dynamic IP address for the print serve...

Страница 16: ...2 Note 1 The IP address of print server must be within the same subnet as your network adapter 2 After you save the new IP address the print server will automatic reboot once to make ready for the new...

Страница 17: ...ual 13 7 On Change Settings page a Select an already configured printer from the list and click Next b Select Add New Printer if the print server is connected to a printer that hasn t been installed b...

Страница 18: ...t Server User Manual 14 When Windows Add Printer Wizard appears click Next to continue Select Local Printer make sure the Automatically detect and install my Plug and Play printer check box is NOT che...

Страница 19: ...Manual 15 Make sure the Use the following port radio button is selected and select LPT1 recommended Printer Port from the drop down menu Then click Next Select Manufacturer and Printer from the lists...

Страница 20: ...r Manual 16 If you already have the printer s driver installed you will be asked whether to keep it or to replace it Click Next Supply a name for the printer and choose whether you want to make it you...

Страница 21: ...802 11n Wireless Print Server User Manual 17 Select No to not to print a test page and click Next Click Finish to close the Add Printer Wizard...

Страница 22: ...less Print Server User Manual 18 Back to Select A Printer Page in Setup Wizard highlight the installed printer in the list and click Next 8 Choose whether you want to make it your default printer Then...

Страница 23: ...11n Wireless Print Server User Manual 19 9 Click Finish to close the Setup Wizard 10 From Windows system go to start Printers and Faxes then right click your newly installed printer and select Propert...

Страница 24: ...802 11n Wireless Print Server User Manual 20 11 Go to Ports tab to verify the print server s port appears 12 Go to General tab and click Print Test Page button to verify the configuration...

Страница 25: ...Server User Manual 21 13 Done Note If you want to install more print servers start setup wizard from your Windows Start menu start All Programs 802 11n Wireless Print Server PSWizard and repeat the i...

Страница 26: ...device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes MAC Address Th...

Страница 27: ...cally from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step 3 In the IP Address option type an I...

Страница 28: ...ike a picture and select NetWare Wizard as follow picture 3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server 5 Type in a Print Queue Names Note...

Страница 29: ...e run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button just like a picture as follow picture 5 Sel...

Страница 30: ...address Subnet Mask Gateway will be grayed out and are not available for editing 2 While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print serve...

Страница 31: ...value is optional Upgrade Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows 1 Click Upgrade button just like a picture as sho...

Страница 32: ...or Admin or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name For mo...

Страница 33: ...s in minutes Please follow the directions listed below to proceed with the un installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to r...

Страница 34: ...Vista 7 For Windows 2000 XP 2003 Vista 7 you can use a supported Web Browser for example IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL...

Страница 35: ...ame as lp1 7 It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK 8 Select the appropriate printer manufacturer and printer type and click Next app...

Страница 36: ...orted operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at http www hp com go webjetadmin Note When installed on a supported...

Страница 37: ...s to HP Web JetAdmin software by adding a link to your web server s home page that is addressed to HP Web JetAdmin s URL For example http server domain port Configuring and Modifying a Device Using yo...

Страница 38: ...ily set an IP address with the print server please see the Properties TCP IP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu Once you...

Страница 39: ...rm the print server s location name where the print server is located in the office s LAN System Up Time This option allows you to view uptime of the print server When you start the print server it wi...

Страница 40: ...his option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box Model Number This option allows you to view model of t...

Страница 41: ...t then appears the sub menu 2 Click Wireless it then as shown in the following picture Mode This option shows the wireless operation mode of your print server Type Infrastructure or Ad Hoc mode AP s M...

Страница 42: ...Click Status it then appears the sub menu 2 Click TCPIP it then as shown in the following picture Use DHCP BOOTP This option allows you to view DHCP BOOTP status If there is a DHCP BOOTP server on yo...

Страница 43: ...server Netware Status 1 Click Status it then appears the sub menu 2 Click Netware it then as shown in the following picture General Settings Print Server Name This option allows you to view print ser...

Страница 44: ...ree Name of the NDS Content Current Status Connected or Disconnected NetWare Bindery Setting Use Bindery Mode Enabled or Disabled Name of the File Server Current Status Connected or Disconnected Apple...

Страница 45: ...the print server s Node ID Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac comp...

Страница 46: ...r SNMP Traps This option allows you to view SNMP traps from the print server SMB Status 1 Click Status it then appears the sub menu 2 Click SMB it then as shown in the following picture Workgroup Name...

Страница 47: ...ministrator to setup the print server s System Printer NetWare TCP IP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL default 192 168 0 10 Then the print server s ho...

Страница 48: ...lows you to input contact name of the print server To check the print server s contact name who in charge of this device System Location This option allows you to input Location name of the print serv...

Страница 49: ...as shown in the following picture Basic Setting Network Type Infrastructure or Ad Hoc mode SSID Enter SSID name Channel Specify a Channel number that meet your wireless environment Transmit Rates Choo...

Страница 50: ...it then enter any five ASCII characters or 10 hexadecimal characters 0 9 A F If you chose 128 bit then enter 13 ASCII characters or 26 hexadecimal characters 0 9 A F At least one key must be configure...

Страница 51: ...CCMP AES Network Security key Enter a simple common password for the PSK The pre shared key is from 8 to63 ASCII characters 64 HEX characters 0 9 A F Site Survey Displays all current associated wirele...

Страница 52: ...er IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment Note On the TCP IP Setup screen specify a...

Страница 53: ...in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached 3 Click Setup it then appears the sub menu 4 Click NetWare it then as...

Страница 54: ...e Installing Print Server on NetWare 4 x 5 x Due to its architecture and functionality the print server must work under NetWare 4 x 5 x NDS Bindery Emulation When you install the NetWare file server f...

Страница 55: ...er 7 Log into your NetWare file server as a Supervisor Admin or equivalent via a Bindery connection 8 Run NetWare s PCONSOLE and add users to the Queue Users list 9 From your NetWare client computer s...

Страница 56: ...rent AppleTalk Status of the print server in the web browser 4 Port Name In this option type a name for identification purpose or just leave it in default recommended Note The default print server s C...

Страница 57: ...ore proceeding with this installation Please see the previous section in this chapter for details 2 If you use Mac OS 8 x or 9 x please make sure your printer support PostScript 5 Click Setup button a...

Страница 58: ...Link Up or Link Down When the network interface on the print server fails a link down trap message is generated if the network interface comes back to life a link up trap message is sent Cold Start o...

Страница 59: ...munity The print server supports up to two community names The default community name is public case sensitive with Read Only access right in default Support HP WebJetAdmin This option allows user det...

Страница 60: ...without installing print server s driver 1 Click Setup it appears the sub menu 2 Click SMB it as shown in the following picture 3 Workgroup Name This option allows you to assign a workgroup name to p...

Страница 61: ...ocol must be installed For further information please read TCP IP Protocol Installation section in this chapter Note If TCP IP protocol is chosen please refer to Assigning an IP Address to the print s...

Страница 62: ...vailable on the LAN 8 Restart the computer 9 Done Note Using TCP IP protocol to access the print server requires well configured TCP IP settings If you are not familiar with these settings please cons...

Страница 63: ...detailed information please refer to your Microsoft Windows 9X ME NT 2000 manuals Windows 2000 XP 2003 manual Installation Procedure Please perform the steps as follows to ensure a smooth installation...

Страница 64: ...lect Add Port 14 In the Add Port dialog box select Other as shown in the following picture 15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serve...

Страница 65: ...finished the print server will be displayed along with the its Node ID as shown in the following picture The last 6 digits of the Node ID located on the back of the print server unit Select one of the...

Страница 66: ...k the Add Remove Programs icon 3 Click Add Remove tab 4 Select Network Print Monitor and click Add Remove button 5 The un installation wizard program will be launched 6 Follow the directions on the sc...

Страница 67: ...t server Each method will be detailed in the following section 1 Use the PSAdmin utility 2 Manually specify using DOS commands or UNIX text mode commands This applies to Windows NT 2000 XP 2003 and UN...

Страница 68: ...n appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box 7 In the Name of printer or print queue on that server...

Страница 69: ...ecommended and click Finish 13 Done Windows 2000 XP 2003 Vista 7 Standard TCP IP Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer Click Next 3 The Add Pr...

Страница 70: ...n the Printer Name or IP Address box Click Next 6 In the Add Standard TCP IP Printer Port Wizard box as shown in the following picture Select Custom Click Settings button and click Next 7 In the Confi...

Страница 71: ...tep 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Type in a new Printer name or leave it in default and click Next button 12 A message reading T...

Страница 72: ...Select SCO Admin 2 Select Printer Setup Manager 3 Enter Printer Add TCP IP Printer 4 Name Input a name you like For example Test Protocol Type Choose lpd BSD Make Model Select the printer model For e...

Страница 73: ...s used the functionality of the Linux based variants is exactly the same Following are the outlined procedures recommended for all users on Red Hat Linux 7 2 7 3 or later with X Window system installe...

Страница 74: ...802 11n Wireless Print Server User Manual 70 5 Open Printer Configuration 6 Click New button 7 Click Forward button...

Страница 75: ...ick Forward 9 In the Queue Type field choose Networked UNIX 10 In the Server field type the IP address of print server 11 In the Queue field type a print server s port name which connect to the printe...

Страница 76: ...802 11n Wireless Print Server User Manual 72 14 Choose the model of printer and click Forward 15 Done...

Страница 77: ...ecessary binary file is located on your current working directory 2 Before upgrading the print server ensure that it is not printing jobs You have to wait until the print job is finished before you ca...

Страница 78: ...dress 4 At tftp prompt type get upgrade 5 Change to binary mode 6 At tftp prompt type put mpsXX bin 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Bro...

Страница 79: ...802 11n Wireless Print Server User Manual 75 4 Click Browse and select the firmware file 5 Click Upgrade 6 Done...

Страница 80: ...elf Test POST This indicates that the print server hardware is properly configured Note Make sure that the LED flashes five times POST upon connecting the power If the unit does not flash five times c...

Страница 81: ...eway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPX SPX compatible transport See RIP for NWLink IPX SPX compatible t...

Страница 82: ...ber field type in an unique 8 digit hexadecimal network number For example 12345ABC 10 Select Add 11 Repeat the Steps 8 12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the pri...

Страница 83: ...r 6 Click OK and it returns to the printer s Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen 2 Select...

Страница 84: ...nfiguring a new print server on your NT UNIX server through LPR Port printing under TCP IP protocol you might encounter the following problem in your initial installation steps I can do the arp comman...

Страница 85: ...the case you have to adopt the following steps depending on which platform the gateway computer is a If the gateway computer is a NT UNIX server You have to do the same arp command to specify an entr...

Страница 86: ...fig txt The configuration file will then be retrieved and transferred to your NT server 5 Type edit config txt to modify this configuration file 6 In your editor modify BoxIPAddress field from 0 0 0 0...

Страница 87: ...WEB configuration Assume your computers use the WORKGROUP as the SMB workgroup name in Windows Please assign the same SMB name to your print server If print server uses the different SMB name from com...

Страница 88: ...802 11n Wireless Print Server User Manual 84 3 Double click it again...

Страница 89: ...802 11n Wireless Print Server User Manual 85 4 Now you have to install the printer s driver 5 Choose it from the Add Printer Wizard...

Страница 90: ...802 11n Wireless Print Server User Manual 86 6 Install printer successfully 7 Now you can find your printer s icon and you can use the SMB printing mode...

Страница 91: ...release the reset button 5 The print server will restart and load default automatically WARNING This will erase all settings of print server to default and should be performed with caution Print Self...

Страница 92: ...mmed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter a...

Страница 93: ...linking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E...

Страница 94: ...connection Solution Please disable the Personal Firewall or adjust the security level to lower Additional Installation Instructions Panasonic KX P6100 6300 6500 If you are using a Panasonic KX P6100 6...

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