Trouble Shooting
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59
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9.4
FAQ
Q1. How can I confirm whether all the inverters are connected to the
ZeverCom/ZeverCom WiFi?
Method 1: Check the LCD on the ZeverCom/ZeverCom WiFi. The “Online INV*”on
the LCD display of ZeverCom/ZeverCom WiFi shows the number of inverters
currently being monitored. Check whether this number is the same as the
number of inverters connected to this ZeverCom/ZeverCom WiFi through the
RS485 cable.
Method 2: In the home menu of built-in web server in the ZeverCom/ZeverCom
WiFi, check whether the number of online inverters is the same as the number
of inverters connected to the ZeverCom/ZeverCom WiFi. Refer to section 6.2.
Q2. How can I confirm whether the ZeverCom/ZeverCom WiFi is successfully
connected to ZeverCloud?
Check the LCD on the ZeverCom/ZeverCom WiFi. If it shows “Connected
ZeverCloud”, it means the ZeverCom/ZeverCom WiFi is successfully connected
to the ZeverCloud. “Disconnected Zevercloud” means the ZeverCom/ZeverCom
WiFi is disconnected from the ZeverCloud.
Q3. Why can’t I open the web page of the ZeverCom/ZeverCom WiFi’s web
server?
Check whether the IP address displayed on the LCD of ZeverCom/ZeverCom WiFi
and the IP address of the computer are in the same network segment. If not,
please use a computer that is in the same network segment with the
ZeverCom/ZeverCom WiFi to login.
