Administrator’s Guide for SIP-T58V/T58A/T56A/CP960 IP Phones
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URL (for example, “[fe80::204:13ff:fe30:10e]” or “http(s)://[fe80::204:13ff:fe30:10e])” in the address bar of a web browser
on your PC to access the web user interface.
Scenario 2:
Yealink phones support using FTP, TFTP, HTTP and HTTPS protocols to download configuration files or resource files.
You can use one of these protocols for provisioning.
When provisioning your IP phone obtaining an IPv6 address, the provisioning server should support IPv6 and the
format of the access URL of the provisioning server can be “tftp://[IPv6 address or domain name]”. For example, if the
provisioning server address is “2001:250:1801::1”, the access URL of the provisioning server can be “tftp://
[2001:250:1801::1]/”. For more information on provisioning, refer to
Yealink_SIP_IP_Phones_Auto_Provisioning_Guide
Time and Date Issues
Display time and date incorrectly
Check if the IP phone is configured to obtain the time and date from the NTP server automatically. If your phone is
unable to access the NTP server, configure the time and date manually.
Display Issues
The phone screen is blank
Do one of the following:
l
Ensure that the IP phone is properly plugged into a functional AC outlet.
l
Ensure that the IP phone is plugged into a socket controlled by a switch that is on.
l
If the IP phone is plugged into a power strip, try plugging it directly into a wall outlet.
l
If your phone is PoE powered, ensure that you are using a PoE-compliant switch or hub.
The phone displays “No Service”
The touch screen prompts “No Service” message when there is no available SIP account on the IP phone.
Do one of the following:
l
Ensure that an account is actively registered on the IP phone at the path
Settings
->
Status
->
Accounts
.
l
Ensure that the SIP account parameters have been configured correctly.
Phone Book Issues
Difference between a remote phone book and a local phone book
A remote phone book is placed on a server, while a local phone book is placed on the IP phone flash. A remote phone
book can be used by everyone that can access the server, while a local phone book can only be used on a specific
phone. A remote phone book is always used as a central phone book for a company; each employee can load it to
obtain the real-time data from the same server.
Audio Issues
Increasing or decreasing the volume
Press the volume key to increase or decrease the ringer volume when the IP phone is idle or ringing, or to adjust the
volume of the engaged audio device (handset, speakerphone or headset) when there is an active call in progress.
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