Appendix 1.2.7 The frame rate seems to be lower than what I set?
There is frame loss during image switching therefore the real record frame rate is relatively lower than
the theoretic value.
Appendix 1.2.8 Why I can’t select more channels to backup?
Drag the mouse in the channel selection area, or utilize Shift and Ctrl key to select multiple channels.
Appendix 1.2.9 When should I select manual Gain Control?
If the video signal is seriously decreasing, and the colour images turn to black and white, using manual
gain control maybe helpful.
APPENDIX 1.3 HOW TO USE THE NETWORK FUNCTIONS
Appendix 1.3.1 How do I monitor on the client-side?
First enable ‘Web Cameras service’ in basic configuration (refer to Fig 4.1). Input the server Internet
address in IE browser on the client-side, and the necessary Web Cam driver will be downloaded
automatically, then install the driver. After accessing the Web Cam Main Interface, click ‘login’ and input
the User Name and Password to log in the system. (Refer to Chapter 7 to learn more).
Appendix 1.3.2 Why I can’t download the client-side software?
Possible causes:
1.
The client-side computer has not been properly connected to Internet or LAN.
2.
The server-end has not enabled ‘web cameras service’
3.
The default HTTP port is 80. It may be conflict with other Web servers, for example IIS. If this is the
case, change to another port.
4.
Windows XP SP2 blocks the OCX download. You should enable ‘Internet Option > Security Settings
> Download unsigned ActiveX controls’.
Appendix 1.3.3 Why can’t the server be configured at the client-side?
Possible causes:
1.
It can not be configured at the client-side when the server is being configured at the server-end.
2.
Only the last configuration is valid if different server configurations are deployed simultaneously.
Appendix 1.3.4 Why I can’t see the images?
Possible causes:
1.
The VGA card is too outdated.
2.
DirectDraw has not been installed
3.
SmartDVR cannot run in Window 98 system.
4.
A data port or command port is conflicting with other network services.
5.
The user is connected to Internet through LAN, and the network administrator has not enabled the
corresponding data port or command port.
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