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PRINT QUALITY PROBLEMS
Print Quality Problems
Symptom
Cause and Solution
Light or blurred characters.
• You may be using Draft quality or Normal quality
mode. Try using High 1200 dpi print quality mode.
• The print cartridge may be running out of ink.
Replace the print cartridge. The Status monitor
shows the amount of ink left in the cartridge.
• Make sure you are using the correct type of paper.
Try another type of paper.
• You may be printing on the wrong side of the paper.
• The print head may need cleaning. See
Cartridge Nozzle Test
.
Solid black areas on
transparencies contain white
streaks.
• Try changing the fill pattern in your application
software.
• The print head may need cleaning. See
Cartridge Nozzle Test
.
Smudged or dark
characters.
• Make sure you are using the correct type of paper.
Try another type of paper.
• Make sure the paper is straight and unwrinkled.
• Let ink dry before handling the paper. You can use
‘Dry Time Delay’ check box in the print setting. See
Main Tab
.
• Change the Print Quality setting to Normal quality
mode. See
Main Tab
.
• The print head may need cleaning. See
Cartridge Nozzle Test
.