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PRINTER PROBLEMS
The paper constantly jams.
• There is too much paper in the Automatic Paper
Feeder (APF). Remove some of the paper from the
APF. If printing onto transparencies, or labels,
insert them one at a time in the Manual Paper
Feeder.
• An incorrect type of paper is being used. Use only
paper that meets the specifications required by the
printer.
• The paper setting method may be incorrect. If
printing onto envelopes, insert the envelopes so
that there is a gap of approximately 1 mm (1/32")
between the left and right edges of the envelopes
at the paper guide.
Printing is too slow.
• If using Windows 95/98, Windows 2000 or NT 4.0,
the Spooling Setting may be set incorrectly. From
the Start menu, select Settings and Printers. Click
the Work Centre icon with the right mouse button,
select Properties, click the Details tab, and then
click the Spool Settings button. Select the desired
spool setting from the available choices.
Symptom
Cause and Solution
