Xerox 4590 EPS/4110 EPS User Guide
6-11
6. Problem Solving
Trouble during printing
Unable to print
This section describes solutions when unable to print.
Data remains in the
printer icon
Cause
The printer is not powered on.
No
Action
Turn the power on.
Cause
The network cable is disconnected from the
computer.
Action
Connect the network cable to the computer.
Cause
The network cable is disconnected from the DocuSP
Controller.
Action
Connect the network cable to the DocuSP Controller.
For information about network connectivity, refer to
the System Administration Guide.
Cause
Print mode is set to Off-line.
Action
Press the
Machine Status
button and confirm the
Print Mode
in the
Machine Status
screen. If
Mode
is
Off-line
, select
On-line
in the
Print Mode
screen.
Cause
An error occurred with the printer.
Action
Check the error details.
Cause
The network connection between the computer and
the DocuSP Controller is abnormal.
Action
Check with your system administrator.
Cause
Insufficient space available on the hard disk.
Action
Delete unnecessary data to increase free space.
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