Xerox 4590 EPS/4110 EPS User Guide
6-4
6. Problem Solving
Online
indicator
does not light
even though you
instructed it to
print.
Is the interface cable
disconnected?
Turn the power switch off, unplug the power cord
from the power outlet, and check the interface cable
connection.
For information about network connectivity, refer to
the System Administration Guide.
Is the environment correctly set on
the personal computer?
Check the DocuSP print driver and other
environment settings on the personal computer.
Printing is not
performed even
though printing
was instructed
on Tray 5
(Bypass).
Is paper of the size specified for
printing loaded on the tray?
Follow the instructions displayed to load paper of
correct size and instruct it to print again.
Refer to “Loading paper in Tray 5” in Chapter 3.
Unsatisfactory
print quality.
A probable cause is an image
defect.
Remedy the trouble referring to
Image Quality
Trouble
described later.
Refer to “Image Quality Problems” in this chapter.
Text is not
printed correctly
(text is
corrupted).
Non-standard fonts are used for
printing.
Check the application or print driver settings.
Online
indicator
lights and copies
are not delivered
with Online still
lit.
Data remaining in machine
memory.
Cancel printing or purge remaining data.
Refer to “Checking current/pending jobs” in Chapter
4.
Cannot insert or
remove trays.
Did you open a cover or turn
power off during printing?
Turn the power off without unnecessarily inserting
or removing a paper tray. Wait several seconds and
then turn the power switch on. Make sure that the
machine is online (ready to receive data) and then
insert or remove the paper tray.
Symptoms
Check
Remedy
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