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Xerox 4590 EPS/4110 EPS User Guide
6-8
6. Problem Solving
White dots appear
in black filled areas.
The paper in use is unsuitable.
Load suitable paper.
Refer to “Loading paper” in Chapter 3.
The drum cartridge is depleted or
damaged.
Contact the Customer Support Center.
Printed toner
smudges when
rubbed with your
finger.
Toner is not fused
to the paper.
The paper is dirtied
with toner.
Is the paper damp?
Replace with paper from a new ream.
Refer to “Loading paper” in Chapter 3.
The paper in use is unsuitable.
Load suitable paper.
Refer to “Loading paper” in Chapter 3.
The entire paper
area is printed
black.
The drum cartridge is depleted or
damaged.
Contact the Customer Support Center.
A probable cause is a high-
voltage power supply
malfunction.
Contact the Customer Support Center.
Nothing is printed.
Two or more sheets of paper are
being fed simultaneously
(double-feed).
Fan the paper well and reset.
Refer to “Loading paper” in Chapter 3.
A probable cause is a
high-voltage power supply
malfunction.
Contact the Customer Support Center.
Symptoms
Check
Remedy
Содержание Legacy 4590
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