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Xerox 4590 EPS/4110 EPS User Guide

6-15

6. Problem Solving

Error code

If an error caused the printing to end abnormally or a malfunction

occurred in the printer, then an error message code (***-***) is

displayed.
If an error code not described in the following tables is displayed,

or the problem persists even after you have tried the following

solutions, contact the Customer Support Center.
Refer to the following table for error codes and information on how

to rectify the problem.

KEY POINT:

If an error code is displayed, all print data of the

printer as well as print data stored in the built-in memory of the

machine is discarded.
Errors are divided into the following

Categories

•

: Print

•

: Others Problems

Содержание Legacy 4590

Страница 1: ...Xerox4590EnterprisePrintingSystems Xerox4110EnterprisePrintingSystems User Guide Version 3 2 January 2008...

Страница 2: ...arks of the respective companies and are also acknowledged Microsoft MS DOS Windows Windows NT Microsoft Network and Windows Server are either trademarks or registered trademarks of Microsoft Corporat...

Страница 3: ...14 Paper and other media 2 1 Paper types supported 2 1 Normal paper printable paper 2 1 Custom nonstandard size paper 2 1 Storing and handling paper 2 3 Paper tray features 2 4 Automatic paper size de...

Страница 4: ...on the DocuSP 2 32 Job Status 3 1 Job status overview 3 1 Checking current pending jobs 3 2 Checking completed jobs 3 3 When jobs are not completed correctly 3 3 Printing waiting jobs 3 4 Machine stat...

Страница 5: ...igh Capacity Feeder 6 32 Paper jams in Tray 8 Post process inserter 6 33 Paper jams in lower left cover 6 34 Paper jams inside the body 6 35 Paper jams inside finisher left cover 6 38 Paper jams insid...

Страница 6: ...ommon function settings 7 13 Safety and Notices 8 1 Safety notices 8 1 Electrical safety 8 1 Disconnect device 8 2 Laser safety 8 3 North America 8 3 Europe and other markets 8 4 Safety standards 8 5...

Страница 7: ...t DocuSP Customer Documentation Set The DocuSP customer documentation in the DocuSP Media Kit provides information related to the use and installation of the DocuSP Controller Customer documentation u...

Страница 8: ...to Tray Switching for continuous print operation Base configuration The standard or base configuration of the Xerox 4110 EPS 4590 EPS system consists of a Standalone FreeFlow DocuSP Controller for acc...

Страница 9: ...m an application on a PC client workstation using print drivers within the application that convert the job to a print ready file and submit it for printing Web submission of print ready files PDF or...

Страница 10: ...Xerox 4590 EPS 4110 EPS User Guide 1 4 1 Product overview Machine components WARNING To prevent personal injury do not touch any labeled area that indicates High Temperature 1 2 3 4 5 6 7 8 9 10 12 11...

Страница 11: ...n this cover to replace the toner cartridge 6 Tray 1 2 3 4 Contains the media used for print output 7 Locking casters Locks the wheels of the machine Lock these casters after moving the machine to its...

Страница 12: ...Xerox 4590 EPS 4110 EPS User Guide 1 6 1 Product overview 13 14 16 15 17 18...

Страница 13: ...Collects used toner 15 Lever Use in order to pull out the transfer module 16 Fuser Fuses the printed image on the paper WARNING The fuser is extremely hot and will cause injury if jam clearing instruc...

Страница 14: ...Xerox 4590 EPS 4110 EPS User Guide 1 8 1 Product overview 20 21 22 23 24 32 19 25 26 28 27 29 31 30...

Страница 15: ...ut tray button Press this button to deliver and retrieve booklets from the output area 25 Right cover Open to clear paper jams replace staples clear jammed staples or remove the scraps from the punche...

Страница 16: ...e names and functions of components and indicators on the Control Panel KEY POINT The screens shown on the User Interface are a representation only of the type of screens that may be seen on the syste...

Страница 17: ...Press these buttons to enter the passwords and other numerical values 9 Clear Press this button if you have entered the wrong numerical value or if instructed by the UI 10 Log In Out This button is u...

Страница 18: ...e on the machine will automatically activate when print data has not been received for a specified time thereby reducing power consumption NOTE For information about the power saving feature refer to...

Страница 19: ...is performed internally on the machine for a while after the power switch is turned off Therefore do not unplug the power cord from the power outlet immediately after turning the power switch off NOTE...

Страница 20: ...ft unused for a fixed period of time The machine then enters the Sleep mode if a further preset time elapses For example if the system administrator sets the Low Power Mode for 30 minutes and the Slee...

Страница 21: ...de due to moisture such as water rain or vapor For more information contact the Customer Support Center Normal paper printable paper When using supplier paper known as printable paper for printing mak...

Страница 22: ...rency Lightweight 52 63 gsm Heavyweight 1 106 216 gsm Heavyweight 2 217 253 gsm Labels Side 2 Paper preprinted Hole Punched Tab Stock 1 106 216 gsm Tab Stock 2 217 253 gsm Optional Tray 6 and Tray 7 H...

Страница 23: ...arping Consider the following when handling paper and setting paper into the tray Align the stack of paper neatly before setting it in the tray Do not use paper that is folded creased or heavily warpe...

Страница 24: ...machine automatically selects the paper tray containing the correct size paper without the user needing to select a specific paper tray The Automatic Tray Selection feature is active if Auto Size Det...

Страница 25: ...ocuSP online Help Once you load the paper in the printer paper trays you may need to update the paper tray attribute settings to match the tray contents The Paper Color attribute for all trays must be...

Страница 26: ...the paper tray do it slowly If pulled out with too much force the tray can hit and injure your knees 2 Load and align the edge of the paper against the left edge of the tray with the side to be copie...

Страница 27: ...nees 2 Load and align the edge of the paper against the left edge of the tray with the side to be printed on facing up KEY POINT Do not load paper exceeding the maximum fill line Doing so might cause...

Страница 28: ...g printing specify the instructions using either the Print dialog in the application or from the Printer Manager NOTE When adding paper to Tray 5 Bypass remove any paper remaining in the tray add it t...

Страница 29: ...4 When loading a non standard paper size from Tray 5 Bypass move the paper guides to accommodate the paper 5 Select printing Load paper in the optional High Capacity Feeder Trays 6 and 7 1 Pull out th...

Страница 30: ...he guide to the desired paper size 3 Fan the sheets before loading them into the tray With the side to be printed on facing up load and align the paper stack in the lower right corner of the tray as s...

Страница 31: ...s to the heavier weight position 257 300 gsm Failure to do so may result in paper jams 5 Move both Paper Weight Switches to their appropriate positions 6 Push the tray in gently until it comes to a st...

Страница 32: ...sed as separators and covers Media loaded here will not be used to make copies NOTE When adding paper to the Post Process Inserter remove any paper remaining in the tray add it to the stack of paper t...

Страница 33: ...force the tray can hit and injure your knees 2 Load and align the edge of the tab paper against the right edge of the tray with the side to be printed on facing down 3 Move the two paper guide levers...

Страница 34: ...he extension flap The extension flap can be extended in two stages When pulling out the extension flap do it gently 2 Hold the center of the paper guides and slide them to the desired paper size 3 Pla...

Страница 35: ...media Load tab paper in Tray 8 Post process inserter 1 Hold the center of the paper guides and slide them to the desired paper size 2 If the paper in already printed on load the paper with the printed...

Страница 36: ...oaded to maintain high print quality For more information about paper quality refer to Paper Tray Attributes in the System Administration Guide When setting a non standard paper size you must register...

Страница 37: ...t the paper guides fit correctly in the slots and release the paper guide lever 5 Load and align the edge of the paper against the left side of the tray NOTE Make sure that the paper guides are adjust...

Страница 38: ...f doing so it never returns to the original setting 1 Pull out the tray towards you until it stops WARNING When pulling out the paper tray do it slowly If pulled out with too much force the tray can h...

Страница 39: ...il it comes to a stop NOTE Affix the paper size label to the front of the paper tray Change the paper size in the optional OHCF Tray 6 1 Pull out the tray towards you until it stops WARNING When pulli...

Страница 40: ...guides correctly to match the paper size If the position of the paper guide is not correct the paper may not be fed properly and paper jams may occur CAUTION For paper heavier than 256 gsm slide both...

Страница 41: ...tem Administration Guide or contact your System Administrator Map the paper type and weight KEY POINT The tray programming options available on the Printer do not consistently correspond with the tray...

Страница 42: ...m2 Plain or Custom 75 All Custom 3 64 105 g m2 Plain or Custom 75 All Custom 4 64 105 g m2 Plain or Custom 75 All Custom 5 64 105 g m2 Plain or Custom 75 All Not applicable N A Pre Cut Tab 150 N A Any...

Страница 43: ...vary from system to system and from marketplace to marketplace Therefore the UI screens shown here are a representation of the type of screens that may be seen on your particular system You can manua...

Страница 44: ...uide 2 24 2 Paper and other media 3 Select the desired paper tray and select Change Settings 4 Select Paper Size 5 Select either Auto Size Detect or Variable If you select Auto Size Detect select save...

Страница 45: ...elect the width and height of the paper by selecting the buttons b Select Save 6 Select Paper Type Color 7 Select the desired Paper Type and if applicable the Paper Color and then select Save NOTE If...

Страница 46: ...return to the Tray screen 9 Select Save to return to the Paper Tray Attributes screen 10 Choose one of the following a If you want to change the attributes for another tray repeat Step 2 Step 8 b If...

Страница 47: ...and other media Program change the DEFAULT tray settings System Administration 1 Press the Log In Out button 2 Enter the System Administrator Login ID password with the numeric keypad and select Conf...

Страница 48: ...Xerox 4590 EPS 4110 EPS User Guide 2 28 2 Paper and other media 4 Select System Settings 5 Select Common Settings 6 Select Paper Tray Settings...

Страница 49: ...er Tray Attributes 8 Select the desired paper tray and select Change Settings 9 Select Paper Size NOTE The Paper Size option is not available for Trays 1 and 2 The default paper size for Trays 1 and 2...

Страница 50: ...her Auto Size Detect or Variable If you select Auto Size Detect select save to save and close the window If you select Variable the screen displays a Select the width and height of the paper by select...

Страница 51: ...olor screen 12 Select the desired for the paper type and or paper color if applicable and then select Save NOTE If the optional OHCF Tray 6 is installed an additional Paper Type option Coated Stock is...

Страница 52: ...em configuration The UI screens vary from system to system and from marketplace to marketplace Therefore the UI screens shown here are a representation of the type of screens that may be seen on your...

Страница 53: ...uSP are correct you finished If the settings shown on the DocuSP are different from the actual tray contents continue to the next step 6 Double click on the desired tray to open the Properties window...

Страница 54: ...Xerox 4590 EPS 4110 EPS User Guide 2 34 2 Paper and other media...

Страница 55: ...tabs are present Current and pending jobs You can check lists of executing and pending jobs and display more details about the jobs You can also cancel an executing or pending job For more information...

Страница 56: ...he time is displayed either in the form of Cumulative Time Required or Time Required NOTE The estimated job completion time is not displayed during data processing NOTE The information displayed can b...

Страница 57: ...the Job Status button 2 Select the Completed Jobs tab NOTE Select to display the previous screen and select to display the next screen 3 To check the details of a job select the job 4 After checking t...

Страница 58: ...t pending print jobs NOTE If there are no pending print jobs then you cannot select Print Waiting Jobs 1 Press the Job Status button 2 Select the Print Waiting Jobs tab 3 Locate and select the job to...

Страница 59: ...er tray status and the optional overwrite hard disk status You can also set the printer mode For more information refer to the Machine status section of this chapter Billing Meter Print Report You can...

Страница 60: ...lection from the Machine Status screen Machine information If you select Machine Information you can check the serial number machine configuration and software version 1 From the Machine Status screen...

Страница 61: ...the machine Machine configuration screen You can check the configuration of the machine 1 From the Machine Status screen select Machine Information and then Machine Configuration NOTE Select to displa...

Страница 62: ...en Software Version NOTE Select to display the previous screen and select to display the next screen 2 From the Software Version screen you can check the following items Paper tray If you select Paper...

Страница 63: ...en Standby appears the overwriting operation has finished NOTE An optional package is necessary for this selection For more information contact the Customer Support Center KEY POINT Overwrite Hard Dis...

Страница 64: ...e a selection Off line The printer cannot accept data Any data being sent is terminated and not printed On line The printer can accept data and is ready for printing jobs 3 Select the printer language...

Страница 65: ...se the software default settings or select Custom Settings to select the custom settings memory number to use 3 Select Close to apply the stored programming Select Close repeatedly to return to the Sy...

Страница 66: ...the currently set value 3 Select Confirm 4 Select Change Value 5 Using the numeric keypad enter the value to which you want to change the setting in New Value 6 Select Save 7 Select Close to leave thi...

Страница 67: ...number to be deleted the information stored in this number is erased KEY POINT Deleted data cannot be restored 3 Select the memory number you want to store or delete 4 Select Close to apply the select...

Страница 68: ...ues 1 Press the Machine Status button 2 From the Machine Status screen select the Billing Meter Print Report tab Billing meter You can confirm the total number of printed pages by individual billing m...

Страница 69: ...en select Job Status 2 Select the report or list to be output Job History Report You can print the job results The data for the last 50 jobs is printed You can also automatically print a Job History R...

Страница 70: ...items displayed depend on the options that are installed Settings List Common Items You can check the hardware configuration of the machine network information and the print feature setting status Fo...

Страница 71: ...rmation about how to replace consumables refer to Replacing Consumables in the Maintenance chapter of this guide 1 Press the Machine Status button on the Control Panel 2 From the Machine Status screen...

Страница 72: ...or History Report shows the last 50 errors that occurred on the machine The items displayed include the date and time error code and error category This section describes how to print the error histor...

Страница 73: ...easily identified by its staple waste container Handling consumables Consider the following when handling and storing consumables Do not store boxes for consumables upright Do not unpack consumables u...

Страница 74: ...Panel screen indicating when it is time to replace a toner cartridge If only a small amount of toner remains in a toner cartridge the machine may stop during printing and display a message If you con...

Страница 75: ...cover of the machine 2 Turn the toner cartridge to the left until it aligns with the unlock sign 3 Pull out the toner cartridge slowly and then lift to remove it KEY POINT Used toner cartridges requir...

Страница 76: ...box and shake the toner cartridge to the left and right before removing it from the bag 5 Hold the toner cartridge with the arrow mark facing up 6 Push the toner cartridge slowly to the end and turn...

Страница 77: ...based on using 8 5 x 11 in A4 paper The number of pages that you can print is only an estimate and varies depending on conditions such as the content paper size paper type and the computer environment...

Страница 78: ...plastic bag Close the bag with the provided ring If the bag is left open toner may leak out during disposal 6 Place the used container into the special bag and close it with the provided ring If the b...

Страница 79: ...tly open Replacing the staple cartridge A message appears on the Control Panel screen when it is time to replace the staple cartridge CAUTION Using staple cartridges not recommended by Xerox may impai...

Страница 80: ...the machine and grasp the R1 handle 3 Pull the staple cartridge straight out from the machine 4 Remove the staple cartridge from the staple case by rotating the staple cartridge up and out of the stap...

Страница 81: ...the staple cartridge for booklets When a booklet finisher optional is installed and it is time to replace the staple cartridge for booklets a message appears on the Control Panel screen CAUTION Using...

Страница 82: ...ple cartridge 3 Hold the tabs of the booklet staple cartridge and then lift to remove it 4 Holding the tabs of a new booklet staple cartridge return the cartridge to the original position and gently p...

Страница 83: ...s from the staple cartridge A message will display on the Control Panel screen indicating that the container is full and it is time to replace it NOTE The following replacement procedures are also ill...

Страница 84: ...Control Panel screen will display a message indicating when it is time to empty the punch scrap container Once you discard the scraps according to the message the machine resets the punch counter to 0...

Страница 85: ...container the machine will not be able to detect that the scraps have been disposed Ensure that all scraps are discarded 1 Make sure that the machine has stopped and then open the right cover on the f...

Страница 86: ...the machine WARNING Before you start to clean the machine be sure to switch off and unplug the machine Cleaning the machine without switching off the power may cause an electric shock CAUTION Do not...

Страница 87: ...he rack Action Turn the power switch off and then firmly plug in the power cord Then turn the power switch on Refer to Power on off in Chapter 2 No Cause Is power of the correct voltage being supplied...

Страница 88: ...aper Jams in this chapter No Cause An error code displayed Action Refer to Error Code in this chapter The machine is not working properly Action Refer to Machine Trouble in this chapter No Yes Image q...

Страница 89: ...wer on off in Chapter 2 Is the power cord disconnected from the machine or the rear of the rack Is power of the correct voltage being supplied Make sure that the power supply is 200 240 V volts 15 A a...

Страница 90: ...it to print again Refer to Loading paper in Tray 5 in Chapter 3 Unsatisfactory print quality A probable cause is an image defect Remedy the trouble referring to Image Quality Trouble described later...

Страница 91: ...is there a foreign object in the machine Open the door of the machine or slide out the paper tray to remove the torn paper or the foreign object Refer to Paper Jams in this chapter or Loading paper in...

Страница 92: ...n the print are skewed Is paper loaded properly in the tray Load paper correctly Refer to Loading paper in trays 1 and 2 in chapter 3 Is the paper guide for paper tray 5 manual feed set so that the tr...

Страница 93: ...e is depleted or damaged Contact the Customer Support Center Black dots are printed The drum cartridge is depleted or damaged Contact the Customer Support Center Black lines are printed The drum cartr...

Страница 94: ...a new ream Refer to Loading paper in Chapter 3 The paper in use is unsuitable Load suitable paper Refer to Loading paper in Chapter 3 The entire paper area is printed black The drum cartridge is depl...

Страница 95: ...actually loaded paper differed from the setting on the print driver Either load paper of the correct size and type into Tray 5 Bypass or fan the paper thoroughly before loading it again Refer to Load...

Страница 96: ...artridge is depleted or damaged Contact the Customer Support Center Text or images are printed at an angle The paper guide in the paper tray is not set at the correct position Set the horizontal and v...

Страница 97: ...t the network cable to the DocuSP Controller For information about network connectivity refer to the System Administration Guide Cause Print mode is set to Off line Action Press the Machine Status but...

Страница 98: ...f paper Action Supply paper to the printer Cause No paper for the specified paper size Action Set paper for the specified paper size Refer to Loading paper in trays 1 and 2 or Loading paper in Tray 5...

Страница 99: ...with a different paper size Cause Paper size provided is different from the specified tray size No Action Change the paper size set in the tray or change print options to specify a tray that contains...

Страница 100: ...use No Action Install the print driver for this model Cause The optional apparatus cannot be attached to the printer Action Check the options attached with this printer and reset the printer configur...

Страница 101: ...tables is displayed or the problem persists even after you have tried the following solutions contact the Customer Support Center Refer to the following table for error codes and information on how t...

Страница 102: ...iority settings 012 211 012 212 012 213 012 214 012 215 012 216 012 217 012 218 012 219 012 221 012 223 012 225 012 226 012 227 012 228 012 229 012 230 012 235 012 236 012 237 012 238 012 239 012 240...

Страница 103: ...nt z Increase the size of the print page buffer z Add on memory For information about print modes and print guarantees refer to the online help for the print driver 016 708 O Cause Annotation is not p...

Страница 104: ...Remedy Either confirm the print settings or correct the PJL command 016 755 P Cause Attempted to process PDF file which was specified to printing prohibited Remedy Cancel the printing prohibited speci...

Страница 105: ...the above case select Tray 5 Bypass 024 931 O Cause The Staple Waste Container is full or near full Remedy Remove the Staple Waste Container and reinstall a new one 024 932 O Cause The Staple Waste C...

Страница 106: ...correctly 027 770 O Cause PDL Printer Description Language error detected by the DocuSP Controller while processing a network print job Remedy Cancel and resend the print job If problem continues reb...

Страница 107: ...78 260 078 261 078 262 078 263 078 264 078 265 078 266 078 267 078 268 078 269 078 270 078 271 078 272 078 273 078 274 078 275 078 276 078 277 078 278 078 279 078 280 O Cause Paper Tray 6 malfunctione...

Страница 108: ...ase free disk space 116 740 P Cause Numerical value operation error occurred as a value exceeding the value limit of the printer was used in the print data Remedy Check the print data 116 747 P Cause...

Страница 109: ...to remedy the problem 127 220 P O Cause Detected a communication error of the video system by the DocuSP Controller Remedy Remove and reinsert the cable connection between the printer and the DocuSP C...

Страница 110: ...bt report the malfunction to our Call Center xxx yyy P O Cause An auto recoverable internal error occurred and the machine restarted automatically Remedy Select the Close button The machine is operati...

Страница 111: ...d again after you have remedied the paper jam paper is probably jammed at another location Remedy this by following the message on the screen KEY POINT If a piece of jammed paper remains inside the ma...

Страница 112: ...jam occurred KEY POINT Paper is sometimes torn and remains inside the machine if you draw out a tray without checking the paper jam position This may cause machine malfunction Check where the paper ja...

Страница 113: ...ng describes how to remedy paper jams that occur on the Transport Unit 4 1 Make sure that the machine has stopped before opening the front cover 2 Pull out tray 1 3 Pull out Transport Unit 4 Tray 2 wi...

Страница 114: ...ushed Transport Unit 4 will be inserted in simultaneously 7 Push tray 1 in gently until it comes to a stop 8 Close the front cover 9 A message will be displayed and the machine will not operate if the...

Страница 115: ...chine 4 Move lever 3b to the right and then remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 5 Push the duplex module in gently until it comes to a s...

Страница 116: ...ss 2 Remove the jammed paper and all paper loaded in paper Tray 5 Bypass KEY POINT When two or more sheets of paper are loaded remove all of the sheets from the tray NOTE If paper is torn check for an...

Страница 117: ...he tray where the paper jam occurred KEY POINT Paper is sometimes torn and remains inside the machine if you draw out a tray without checking the paper jam position This may cause machine malfunction...

Страница 118: ...Pull out the tray where the paper jam occurred KEY POINT Paper is sometimes torn and remains inside the machine if you draw out a tray without checking the paper jam position This may cause machine m...

Страница 119: ...loaded in the Post Process Inserter KEY POINT When two or more sheets of paper are loaded remove all of the sheets from the tray NOTE If paper is torn check for any torn pieces of paper inside the ma...

Страница 120: ...m includes a High Capacity Feeder open the front cover of Trays 6 and 7 to access this area 1 Open the lower left cover while gripping the release lever 2 Remove the jammed paper NOTE If paper is torn...

Страница 121: ...opening the front cover 2 Turn the green lever at the center of the transfer module to the right until it is in the horizontal position and then pull the transfer module out to the end 3 Lift up the...

Страница 122: ...ved lift up the lever 2c and then remove the jammed paper CAUTION Never touch the six protrusions which are visible when you lift up lever 2c WARNING Never touch a labeled area found on the fuser unit...

Страница 123: ...lt to remove pull out the duplex module after returning the transfer module to the original position Then try again 8 Insert the transfer module completely and turn the green lever 2 to the left NOTE...

Страница 124: ...jams at lever 1b NOTE Remedies differ according to the paper jam location Follow the instructions displayed to remove the jammed paper Paper jams at lever 1a and knob 1c 1 Make sure that the machine h...

Страница 125: ...at lever 1d 1 Make sure that the machine has stopped and then open the left cover on the finisher 2 Move lever 1d upwards and remove the jammed paper NOTE If paper is torn check for any torn pieces of...

Страница 126: ...n the light finisher 2 Move lever 1b to the right and remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Return lever 1b to the original position 4 C...

Страница 127: ...per jams at lever 3g and knob 3f Paper jams at lever 4b and knob 3a NOTE Remedies differ according to the paper jam location Follow the instructions displayed and remove the jammed paper Paper jams at...

Страница 128: ...ed and the machine will not operate if the staple finisher s right cover is even slightly open Paper jams at lever 3e and knob 3c 1 Make sure that the machine has stopped and then open the right cover...

Страница 129: ...nd the machine will not operate if the right cover is even slightly open Paper jams at lever 3g and knob 3f 1 Make sure that the machine has stopped and then open the right cover on the light finisher...

Страница 130: ...nd the machine will not operate if the right cover is even slightly open Paper jams at lever 4b and knob 3a 1 Make sure that the machine has stopped and then open the right cover on the light finisher...

Страница 131: ...the Z folding unit when this optional unit is installed in a finisher D optional or a booklet maker finisher optional This section describes how to remedy paper jams that occur at the following locat...

Страница 132: ...the light finisher 2 Move lever 2a up and turn knob 3a to the left Remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Return lever 2a to the original...

Страница 133: ...r on the light finisher 2 Move lever 2b turn knob 2c to the right and remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Return lever 2b to the origi...

Страница 134: ...and tri fold output tray 2d 1 Make sure that the machine has stopped and then open the right cover on the light finisher 2 Pull out the tri fold output tray 2d swing lever 2e to the right and remove...

Страница 135: ...remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 4 Swing back the opened lever 2f or 2e and push back the tri fold output tray 2d 5 Close the finish...

Страница 136: ...out the tri fold output tray 2d swing lever 2g to the right and remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Return lever 2g to the original p...

Страница 137: ...nob 4a 1 Make sure that the machine has stopped and then open the right cover on the light finisher 2 Pull out unit 4 3 Turn knob 4a to the left to remove all the jammed paper from the left side of th...

Страница 138: ...moved pull up on the green lever on the right top cover unit 4 and remove all the jammed paper 5 Return unit 4 to the original position 6 Close the finisher right cover NOTE A message will be displaye...

Страница 139: ...put tray 1 Remove jammed paper from the output tray NOTE If paper is torn check for any torn pieces of paper inside the machine 2 Open and close the right cover of the finisher NOTE A message will be...

Страница 140: ...the right cover on the light finisher 2 Turn knob 4a to the right to remove the jammed paper at the booklet output tray NOTE If paper is torn check for any torn pieces of paper inside the machine 3 C...

Страница 141: ...ever 1a and Knob1c Paper jams at lever 1b Paper jams at lever 1d NOTE Remedies differ depending on where paper jam occurs Follow the instructions displayed and remove the jammed paper Paper jams in Lo...

Страница 142: ...ms at lever 1a and Knob 1c 1 Open the front cover of the high capacity feeder unit 2 Move lever 1a to the right and turn knob 1c to the right Remove the jammed paper NOTE If paper is torn check for an...

Страница 143: ...t and turn knob 1c to the right Remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Return lever 1b to the original position 4 Close the front cover o...

Страница 144: ...pwards and remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Return lever 1d to the original position 4 Close the front cover of the High Capacity F...

Страница 145: ...rt Center if the problem persists after you have tried these solutions If staples are stapled on the documents in the manner shown in the illustrations contact the Customer Support Center KEY POINT Re...

Страница 146: ...y for staple jams in the staple cartridge 1 Make sure that the machine has stopped and then open the front cover on the finisher 2 Locate and grasp the R1 handle of the staple cartridge 3 Pull the sta...

Страница 147: ...in the illustration and remove the jammed staple WARNING Be careful when removing jammed staples to avoid hurting your fingers 5 Snap the staple cartridge back into the staple case 6 Push the removed...

Страница 148: ...If the staples cannot be removed after carrying out the above procedures contact the Customer Support Center Staple jams at staple cartridge for booklets The following describes the remedy for staple...

Страница 149: ...hurting your fingers 5 Holding the tabs of the booklet staple cartridge return the cartridge to the original position and gently push it until it clicks 6 Return the unit to its original position 7 C...

Страница 150: ...De curl button and the change is applied immediately NOTE Pressing the Reset button on the Control Panel cannot change the curling correction mode 1 Check how the output copy is curled 2 Check the De...

Страница 151: ...The curling correction is automatically performed according to the paper size or output orientation It is recommend that this feature be used in Auto mode The Auto mode is entered in the following cas...

Страница 152: ...Xerox 4590 EPS 4110 EPS User Guide 6 66 6 Problem Solving...

Страница 153: ...5 Bypass Image loss width First 0 157 in 4 mm or less last 0 157 in 4 mm or less and top front 0 157 in 4 mm or less Paper tray 1 2 8 5 x 11 in A4 Paper tray 3 4 A5 A4 A4 A3 B5 B4 5 75 x 8 25 7 x 10 8...

Страница 154: ...es min 11 x 17 A3 55 pages min 12 x 18 34 prints min Continuous 1 sided print same magnification 7 x 10 B5 95 prints min 8 5 x 11 A4 90 prints min SEF 8 5 x 11 A4 64 prints min 7 x 10 B5 64 prints min...

Страница 155: ...0 IPP NetBEUI SMB IPX SPX NetWare Ether Talk Apple Talk DocuSP Supported OS Microsoft Windows Me Microsoft Windows 2000 Microsoft Windows XP Unix Mac OS 7 5 3 9 2 2 Mac OS X 10 2 x 10 3 3 Dimensions 5...

Страница 156: ...92 mm height Weight 159 lbs 72 kg Important The weight does not include any papers Item Specification Sheet size SEF 8 5 x 11 A4 8 5 x 13 8 5x14 10 x 14 B4 11 x 17 A3 12 x 18 12 6 x 17 7 SRA3 12 6 x 1...

Страница 157: ...an include the Folder Module with Z fold on large stock C and Z tri fold and Bi fold Item Specification Tray type Output Tray Collated Uncollated Finisher Tray Collated Uncollated Offset available Boo...

Страница 158: ...t unavailable Y direction is 8 in 203 mm or less 11 7 in 297 mm or more Uncollated unavailable X or Y direction is 13 182 mm or less Capacity D2 Finisher 3 000 sheets 200 sets 7 x 10 B5 8 5 x 11 A4 16...

Страница 159: ...gle 2 places parallel Important Angled stapling is possible only for 8 5 x 11 in A4 and 11 x 17 in A3 sheets Stapling other than 8 5 x 11 in A4 and 11 x 17 in A3 sheets is parallel to the paper edge P...

Страница 160: ...using Bi Fold feature Important A maximum of 58 lb 220 g m2 for covers Tray 8 Post process inserter Paper size 8 5 x 11 A4 SEF 8 5 x 11 A4 11 x 17 A3 SEF 7 x 10 B5 SEF 7 x 10 B5 10 x 14 B4 SEF 8 5 13...

Страница 161: ...tely extended Item Specification Item Specification Engineering Z Fold on large stock Z paper size 11 x 17 A3 10 x 14 B4 8K Loading capacity Max 80 sheets A3 11 17 Xerox 20 lb 75 g m2 paper Z folding...

Страница 162: ...r for SRA3 12 6 in 320 mm wide a margin of 0 45 in 11 5 mm left and right NOTE The actual printing area may vary depending on the printer plotter control language Extended printing area If you choose...

Страница 163: ...19 in If installed this unit replaces any existing HCF Booklet Maker Finisher Includes the inserter and provides saddle stitch and bifolding when creating booklets Folder Module Enables you to run job...

Страница 164: ...e Customer Support Center When moving the machine do not subject the unit to shocks When closing the document cover be careful not to trap your fingers Do not place things close to the ventilation ope...

Страница 165: ...r Switching to Power Saving Mode Log In Out UserID input System Settings System Settings Common Settings Machine Clock Timers Auto Power Saver For details refer to Auto Power Saver in the System Admin...

Страница 166: ...orts in the System Administration Guide Checking That a Job Has Completed From the Job Status screen Job status Completed Jobs For details refer to Checking Completed Jobs in the System Administration...

Страница 167: ...e type of electrical supply indicated on the product data plate label If you are not sure that your electrical supply meets the requirements please consult your local power company for advice Use only...

Страница 168: ...f any of the following conditions occur immediately switch off the power to the machine and disconnect the power cord from the electrical outlet Call an authorized Xerox service representative to corr...

Страница 169: ...ith CDRH regulations and must be attached to laser products marketed in the United States This product does not emit hazardous laser radiation CAUTION Use of controls or adjustments or performance of...

Страница 170: ...on and maintenance CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product contains laser warning...

Страница 171: ...s not specifically described in the documentation supplied with your product Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance of the product and could c...

Страница 172: ...ventilation and servicing Place the machine on a level solid surface not on a thick pile carpet that has adequate strength to support the weight of the machine Do not attempt to move the machine A le...

Страница 173: ...ass A digital device pursuant to Part 15 of the Federal Communications Commission FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment i...

Страница 174: ...US This product generates 13 56 MHz using an Inductive Loop System as a Radio Frequency Identification system device RFID This device meets the FCC Part 15C Unlicensed Modular Transmitter Approval req...

Страница 175: ...epresentative or by contacting Environment Health and Safety Xerox Bessemer Road Welwyn Garden City Herts AL7 1BU England Tel Number 44 0 1707 353434 WARNING This product is certified manufactured and...

Страница 176: ...s of Deposit Paper Money Bonds and Obligations of certain agencies of the government such as FHA etc Bonds U S Savings Bonds may be photographed only for publicity purposes in connection with the camp...

Страница 177: ...n Naturalization Certificates may be photographed 6 Passports Foreign Passports may be photographed 7 Immigration Papers 8 Draft Registration Cards 9 Selective Service Induction Papers that bear any o...

Страница 178: ...seals wrappers or designs used by or on behalf of the Government of Canada or of a province the government of a state other than Canada or a department board Commission or agency established by the Go...

Страница 179: ...lty of making such reproductions which include Currency notes Bank notes and cheques Band and government bonds and securities Passports and identification cards Copyright materials or trademarks witho...

Страница 180: ...ction machines personal computers and monitors Reducing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generat...

Страница 181: ...ion contact your local authorities In the United States you may also refer to the Electronic Industries Alliance web site www eiae org Perchlorate Material This product may contain one or more Perchlo...

Страница 182: ...Xerox 4590 EPS 4110 EPS User Guide 8 16 8 Safety and Notices...

Страница 183: ...curl button curling correction mode 64 functions 64 mode and function 65 Deleting programming 8 DocuSP Controller 5 DocuSP Interface 3 DocuSP operating systems 3 DocuSP supported protocol 3 E Error co...

Страница 184: ...ing and handling 3 Paper jams 25 Tray 5 Bypass 30 paper jams Finisher 53 High Capacity Feeder 31 32 post process inserter 33 Paper size specifications 1 Paper supply capacity 2 paper tray configuratio...

Страница 185: ...le cartridge replacing 7 staple cartridge for booklets replacing 9 Staple jams in the staple cartridge 60 in the staple cartridge for booklets 62 staple waste container replacing 11 Stapler faults 59...

Страница 186: ...Xerox 4590 EPS 4110 EPS User Guide I 4 Index...

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