WAS.handling Windows Program
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8.2.3 Error messages to the WEISS service
If you cannot operate the HP140 with the above help, prepare an email to the WEISS service as follows:
•
Save all parameters using the
File – Save parameters
menu.
•
If your device has worked before and the failure occurs during operation, save the log entry right after
the failure occurred using the
Tools – Debug – Log
menu.
•
Take pictures of the wiring of the amplifier and the I/O module.
•
The following data is necessary:
o
Serial number of the HP140
o
Error description
o
Does the problem occur during start up or during operation?
•
Mail these files to the following address:
WEISS GmbH
Sondermaschinentechnik
Siemensstraße 17
D-74722 Buchen / Odw.
Phone:
+49 (0) 6281 / 5208-0
Fax:
+49 (0) 6281 / 9150
Email:
Internet:
http://www.weiss-gmbh.de
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