GRANUDOS Touch, control unit
Index: 02
Date modified: 11/06/2019
OI No.: BA SW 010-02 Granudos Touch-Steuereinheit EN SCHW 8.docx
Page 5 of 43
Mandatory sign
Use protective apron!
Mandatory sign
Use protective boots!
1.4
Warranty
All WDT devices and equipment are manufactured using modern production methods and are subject to
comprehensive quality control. However, should there be a reason for complaint, any compensation claims
shall be directed to the company WDT in accordance with the general terms and conditions of warranty (see
below).
General terms and conditions of warranty
The Co. WDT assumes a 2-year warranty, starting with the commissioning, up to 27 months after delivery;
subject to correct installation and commissioning with a completed and signed commissioning protocol.
Exempt from this are wear parts such as gaskets, hoses, membranes, dosing screws, electrodes, roller
supports and other parts that are subject to mechanical or chemical wear and tear. For these we assume a
warranty of 1/2 year.
Our merchandise management programme requires an invoice for each delivery (including warranty services).
When returning a defective component, upon review you will receive a corresponding credit, if applicable.
We request a return within 14 days.
The costs for subsequent damages and for the processing of warranty claims are excluded.
There are no warranty claims for damages caused by frost, water and electrical overvoltage or by improper
handling.
Tip!
In order to protect the warranty claims, please mail the completed commissioning
protocol, along with the defective component, to the Co. WDT. Without the
commissioning protocol, we reserve the right to assert a warranty regulation.
CAUTION!
It is not permitted to make any modifications to the device. If this specification is not
observed, the warranty obligation and product liability will expire!
1.5
Further information
Further information about special topics, e.g., design of the dosing performance or description of the
operating parameters, is available from your specialist supplier.
1.6
Information regarding support queries
The GRANUDOS Touch series is a highly sophisticated electronic control unit. It is subject to continued
further development of both its firmware and hardware. We always strive to preserve the compatibility of
the components used, but we are unable to guarantee this over a period of several years!
For spare part orders, we therefore always require the following data. You can find these on the nameplate.
exact device designation
device serial number
year of manufacture
We also require the following data for technical support requests. You can find these in the menu item
Menu
Service
Info.
current firmware version
current hardware version
