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Page 19
troubleshooting
PROBLEM
CAUSE
RECITIFICATION
No water flow from trigger
spray outlet or pot filler spout
Water supply turned off or
disconnected
Connect and turn on water supply
Check valves are blocked by
debris
Remove check valves and clean
Replace check valves (Located inside
spring retainer fitting)
Spray outlet, spout aerator, or
inlet or outlet ports of SBA are
blocked with debris
Dismantle SBA or aerator and remove
blockage, clean and re-grease if
necessary
Trigger spray does not turn off
Debris fouling ball seating
washer or stainless steel ball
Dismantle and clean spray gun SBA.
Refer to FS729 instructions
Seating washer damaged or
spring is broken
Replace damaged components or
replace SBA
Piston jammed in open position
Remove dome and piston from SBA,
clean piston assembly and re-grease
piston O-rings
Water leaks from top of trigger
spray dome
Piston O-rings worn
Replace O-rings and re-grease spindle
Tap does not turn water off
Jumper valve is worn
Replace jumper valve
SBA has been loosened from
tap body
Tighten SBA back into body Replace
fibre washer or jumper valve if required
Jumper valve washer is missing
Check washer is installed
Water leaks from tap body
SBA has been loosened from
tap body
Tighten SBA back into body
Water leaks from top of tap
spindle
Gland nut has loosened or
gland seal has worn
Tighten gland nut or replace SBA
Tap does not stay shut
Handle operation feels loose
Gland nut has loosened or
spindle thread has worn
Tighten gland nut or replace SBA
Water supply pressures too
high
Check water pressure is under 500kPa
Water leaks from O-ring joints
O-ring seal missing or damaged Install / replace with new O-ring
Grub screw not correctly
located in the groove of riser
spigot
Check that grub screw hole is aligned
with the groove and install grub screw
correctly into the groove of male spigot
Groove of male spigot fitting
for grub screw has worn or is
broken
Replace damaged or worn part
Water leaks from hose
connection to trigger spray or
riser
Hose has loosened from
connection
Unscrew hose from trigger or riser,
clean the thread, and reseal thread with
thread seal tape.
Tap is loose
Fixing bracket or fixing nut have
come loose
Tighten screws on bracket or tighten
fixing nut to base
O-rings have worn out
Replace O-rings
Grub screws have loosened
Tighten grub screws. Use Loctite 577,
Loxeal or similar sealant to fix grub
screw in place
Refer to the following troubleshooting guide for specific problems and solutions.