Setup and Operations Guide
Warranty Policies
Hardware Warranty
Utah Scientific, Inc. warrants to the original purchaser that the Utah Scientific hardware is free
from defects in materials and workmanship and will perform substantially in accordance with
the accompanying written materials under normal use and service for a period of two (2) years
from the date of shipment. Any implied warranties on hardware are limited to two (2) years.
Some states/jurisdictions do not allow limitations on duration of an implied warranty, so the
above limitation may not apply to certain specific purchasers.
Software Warranty
Utah Scientific warrants that the software will perform substantially in accordance with the
accompanying written materials for a period of one (1) year from the date of shipment.
Customer Remedies
For the first one (1) year after purchase of the software and the first two (2) years after the date
of purchase of the hardware, Utah Scientific’s and its suppliers’ entire liability and purchaser’s
exclusive remedy shall be, at Utah Scientific’s option, either:
•
Return of the price paid, or
•
Repair or replacement of the software or hardware that does not meet the above warranties
and is returned to Utah Scientific under the returned materials authorization (RMA)
process with freight and forwarding charges paid.
After the initial warranty periods, purchaser’s exclusive remedy is the repair or replacement of
the hardware upon payment of a fixed fee to cover handling and service costs based on Utah
Scientific’s then-current price schedule. The above warranties are void if failure of the
software or hardware has resulted from an accident, abuse, or misapplication. Any replacement
software or hardware will be warranted for the remainder of the original warranty period or
thirty (30) days, whichever is longer.
