Unimark Sprite Скачать руководство пользователя страница 35 | Manualshive

Страница: 35 / 36

Page 35 of 36

REV D1

Sprite Installation and Operator’s Manual

14.2 Technical Support

As a purchaser or Unimark authorized third party maintainer of Unimark products, you have the added benefit of
technical assistance in the installation, diagnosis and use of Unimark products.

Just call our toll free number 800-255-6356 (US only) or 913-649-2424 and allow the auto-attendant to guide you to our
technical support line. A technical support analyst will assist you.

To better serve you, please have the product in question on-line and ready to test prior to calling technical support.
In addition, have the following information available:



Model Number/description



Serial Number



Failure message/code/description

Unimark operates two service support centers. Select the office closest to you from the Unimark Contacts web page
(www.unimark.com). The customer support telephone number and e-mail address are listed for your convenience.

«
...
33
34
35
36
»

Содержание Sprite

Страница 1: ...www unimark com Unimark Service USA 800 255 6356 or 913 649 2424 2006 Unimark Products LLC a Microcom Corporation Company P N 71U 1405 100 REV D1 Installation and Operator s Manual...

Страница 2: ...Sprite Installation and Operator s Manual REV D1 Page 2 of 36...

Страница 3: ...nu 7 4 Information Menu 8 0 Basic Unit Operation and Setup Page 16 8 1 Initial Setup 8 2 Loading Ticket Stock 9 0 Operating Under a CRS or Airline Host Page 19 10 0 Clearing Stock Jams Page 19 11 0 Cl...

Страница 4: ...telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the REN s should not exceed five 5 0 To be certain of the number of devices t...

Страница 5: ...The Unit s front control panel incorporates multi function control push buttons indicator LEDs and an alpha numeric character display The display provides Unit status and activity information as well...

Страница 6: ...t Panel Section for details LEDs Four indicator LEDs see Front Panel Section for details Display 2 row by 8 column 2x8 alpha numeric see Front Panel Section for details Physical Unit Dimensions 9 229m...

Страница 7: ...sport Association IATA specification 1722c Attachment C The Unit s magnetic encoder is also capable of SCN pre read before print encoded burst operations if required Ticket Stock The Unit uses fan fol...

Страница 8: ...rint data On the communications daughter board is where all of the circuitry for communication with the host resides The user interface module is used for setting up the Unit on initial installations...

Страница 9: ...e Unit and its sides front and top to allow proper ventilation At least 9 inches of space is required behind the Unit for cabling airflow and one ticket box Bin A or Bin B If two ticket boxes are used...

Страница 10: ...1 The Unit has the following physical connections 1 POWER An IEC 320 power connection accepting 110 220VAC 50 60Hz 2 COMM 1 and COMM 2 RS 232 interface connections These connections are DB 25 female p...

Страница 11: ...The Unit may also have optional hardware interfaces including Ethernet USB and Modem Custom firmware interfaces can be written for these and the existing serial interface 5 2 Data Structure The Unit u...

Страница 12: ...when the SPRITE power switch is ON When not illuminated power is OFF ONLINE Green When illuminated the SPRITE is Online and ready to receive data from the CRS When not illuminated the SPRITE is Offli...

Страница 13: ...om list 1 ATB Print Config Coupon 1 ATB ITIN Adjust Cleaning Card 1 ICONS Online Offline Info Defaults 3 Service Menu 2 1 Choosing this menu selection causes an action in the Unit There are no other s...

Страница 14: ...ct Y Select Y to print test coupon Burster Enter Value Select Y Select Y to print test coupon Top Margin Enter Value Select Y Select Y to print test coupon Left Margin Enter Value Select Y Select Y to...

Страница 15: ...structure may change depending on the specific customer firmware version BIN A of Coupons Stock Counts BIN B of Coupons Total Coupon Count Print head Count of Coupons Info Read SCN only available if S...

Страница 16: ...es are experienced with any of these procedures please refer to the Troubleshooting Section for help CAUTION To prevent damage immediately toggle the power switch to the 0 OFF position if the SPRITE d...

Страница 17: ...will be voided and placed in the exit bin 8 1 3 When the Unit successfully completes initialization the following message is displayed to indicate the unit is Online and ready to print 8 1 4 If the Un...

Страница 18: ...he optional Locked Ticket Box was purchased attach the bin to the rear of the SPRITE printer using the two thumbscrews already installed in the bin The Locked Ticket Box can be set up in two different...

Страница 19: ...ash when data from the host is being received by the Unit 9 0 5 Verify that a test ticket is printed after the host data transmission is complete and that the test ticket is printed correctly If the t...

Страница 20: ...10 0 4 2 Unlock and open the door on the left side of cabinet to a maximum of 90 WARNING To prevent personal injury do not touch motors when clearing ticket stock jams After extended Unit use motors...

Страница 21: ...slots transport mechanism and exposed components for dust buildup All dust should be removed at least every three months to maintain performance 11 1 3 If cleaning is required complete the recommended...

Страница 22: ...4 2 Press the up or down arrow push buttons to access MENU PRINT Press ONLINE ENTER push button 11 4 3 Press the up or down arrow push buttons to access PRINT CLEAN Press ONLINE ENTER push button 11 4...

Страница 23: ...e SPRITE was Online Press ONLINE ENTER button to return Online Alert condition forced Unit Offline Clear alert condition and press RESET EXIT button followed by ONLINE ENTER Unit delivers blank coupon...

Страница 24: ...older 12 2 3 Disconnect the power cord remove the fuse holder and check the fuse 12 2 4 If the fuse is bad replace it with a fuse of the same rating see below CAUTION To prevent the risk of fire repla...

Страница 25: ...CLEAR Communications error primarily related to serial communications with the host Typical message sequence when the Unit detects that the incoming data does not match its communication parameters s...

Страница 26: ...age Replenish Stock B supply Soft alert cleared Burster failure1 Alternating message Remove damaged stock from burster area and press RESET EXIT push button to clear hard alert Document jam at exit1 A...

Страница 27: ...ent jam at Bin B1 Alternating message Clear jam load stock correctly and press RESET EXIT push button to clear hard alert Document jam at Encoder1 Alternating message Clear jam load stock correctly an...

Страница 28: ...d Default settings into a new setup file APP INI and finish booting to the Online state Press Enter key continue Second Scrolling message After loading defaults the Unit may have different communicati...

Страница 29: ...d place the unit back in operation Messages may vary slightly depending on the sequence of events OR Bin A Empty1 While processing Tickets Stock ran out in Bin A while processing tickets Manually load...

Страница 30: ...ate and ready for operation Exit Bin Full1 Exit bin has filled and tripped the stock level sensor Manually remove coupons to restart print process press ONLINE ENTER push button if necessary Floppy Me...

Страница 31: ...ppy controller error will occur Install floppy disk and power cycle unit Once floppy disk has been removed it is recommended to power cycle the unit to return the Unit to its defaulted operating state...

Страница 32: ...y Press ONLINE ENTER push button twice to clear the message or message will be cleared upon receiving any valid AEA command Check In or Revalidation in progress Unit could not process command because...

Страница 33: ...in B However these adjustments are only available when the Unit is Offline and the Adjustments menu is selected Because of the wide variance in stock quality some print issues can be resolved by chang...

Страница 34: ...erial and it is still in good condition we recommend that you re use it Otherwise contact Unimark for a packing kit The figure below shows an exploded view of typical packing for shipping the SPRITE U...

Страница 35: ...to attendant to guide you to our technical support line A technical support analyst will assist you To better serve you please have the product in question on line and ready to test prior to calling t...

Страница 36: ...sponsible for any loss or damages incurred in shipping Any warranty work to be performed by Unimark shall be subject to Unimark s confirmation that such product meets Unimark warranty In the event of...

Отзывы:

Нет отзывов

Бренды по названию

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Популярные бренды

Загрузить еще бренды