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ADDITIONAL INFO
ADDITIONAL INFORMATION
TROUBLESHOOTING
(cont.)
TELEPHONE
(cont.)
When a call comes in on line 2, my station’s LINE 2 indicator does not light.
■
Check the FAX/PC switch. All stations switches should be set to PHONE when a PC or fax
is not connected.
I cannot operate the phone during a power failure.
■
Install four AA alkaline batteries (not included) into the bottom of the base to enable the
telephone to operate up to 1 hour during a power failure.
I hear a dial tone when I try to answer a call.
■
The caller has hung up before you answered the call.
OR
■
If you have a private line, an attempt may have been made to transfer a call to your station
from an uncommon line.
FILTER INSTALLATION
DSL service can interfere with communication between Executive Series telephones. If DSL
service is present on Line 1, a filter (provided by the DSL provider) should be installed as
indicated below.
Installation sites at greater distances from the telephone company central office may also
experience network communication problems. These problems include inability to make or
receive intercom calls or inconsistent call transfers and paging. If you are experiencing these
problems, a filter (part number 3001-01) needs to be installed. Contact the company from which
you purchased the phone to obtain this filter.