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4400 Series Installation and Operation Manual – 64527-008
12.21 System Fault Messages
A Fault message is generated when either a fault condition occurs, or a warning condition occurs three times within ten
minutes. The table below shows the possible fault messages and what actions need be taken.
If the input voltage is normal when the fault occurs then the UPS will switch immediately to the bypass mode to continuously
feed power to the load.
If the fault condition occurs while the input power is abnormal and the UPS is in Bypass mode the UPS will shut down the
output to prevent load equipment damage.
When a Fault condition exists, the red LED on the UPS display panel will illuminate until the fault is cleared.
TABLE 12.4: SYSTEM FAULT MESSAGES
System Fault Messages
Display
Meaning
Action
Display
Meaning
Action
COC
CHOPPER OVERCURRENT
Contact nearest Toshiba Authorized service representative.
DBUSAB
DC CIRCUIT ABNORMAL
Contact nearest Toshiba Authorized service representative.
DCOV
DC OVERVOLTAGE
UPS is possibly faulty, input wiring error, input overvoltage or connection of a
motor load. Try restarting. If condition persists, call for service.
DCUB
DC UNBALANCED
Contact nearest Toshiba Authorized service representative.
DCUV
DC UNDERVOLTAGE
UPS is possibly faulty, input wiring error, input overvoltage or connection of a
motor load. Try restarting. If condition persists, call for service.
DMYFLT
DUMMY FAULT
Used by Engineering to troubleshoot issues.
DOH
OVERTEMPERATURE
Reduce equipment load to 100% or less and try restarting.
EPOTR / EPO
EMERGENCY STOP ACTIVATED
Emergency stop activated. Restart UPS after Emergency cleared.
GVERR
CONTROL POWER SUPPLY ABNORMAL
Contact nearest Toshiba Authorized service representative.
INABNL
INPUT CIRCUIT ABNORMAL
Contact nearest Toshiba Authorized service representative.
INVABN
INVERTER VOLTAGE ABNORMAL
Voltage out of spec. Contact nearest Toshiba Authorized service representative.
INVBYP
UPS CONTROL CIRCUIT ERROR
Inverter voltage/Bypass Voltage is out of spec. Contact nearest Toshiba
Authorized service representative.
INVCER
OUTPUT CIRCUIT ABNORMAL
Contact nearest Toshiba Authorized service representative.
INVERR
UPS CONTROL CIRCUIT ERROR
Inverter voltage is out of spec. Contact nearest Toshiba Authorized service
representative.
INVOC
INVERTER OVERCURRENT
Contact nearest Toshiba Authorized service representative.
INVOV
INVERTER OVERVOLTAGE
Contact nearest Toshiba Authorized service representative.
INVUV
INVERTER UNDERVOLTAGE
Contact nearest Toshiba Authorized service representative.
IOC
INPUT OVERCURRENT
Reduce Load. If problem persists, contact nearest Toshiba Authorized service
representative.
LDABNL
LOAD ABNORMAL
Lower load below 96%. If condition persists, Contact nearest Toshiba
Authorized service representative.
NOCONN
No connection established
Contact nearest Toshiba Authorized service representative.
OCERR
Current is more than rated output current
Lower Load and restart UPS. If condition persists, contact nearest Toshiba
Authorized service representative.
OVABNL
OUTPUT VOLTAGE ABNORMAL
Contact nearest Toshiba Authorized service representative.
PCBER
UPS CONTROL CIRCUIT ERROR
Check Fault Code on history log and present it to the nearest Toshiba
Authorized service representative .
PCHGER
PRECHARGE FAULT
Contact nearest Toshiba Authorized service representative.
PHBRER
BYPASS PHASE ROTATION ERROR
Bypass phase rotation is reversed. Contact nearest Toshiba Authorized service
representative.
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