SS-OCT System Base Unit
Chapter 8: Warranty
Rev A, December 17, 2018
Page 49
Chapter 8
Warranty
8.1. Lasers and Imaging Systems
Thorlabs offers a one year warranty on all lasers and imaging systems, with the exceptions of laser diodes.
8.2. Non-Warranty Repairs
Products returned for repair that are not covered under warranty will incur a standard repair charge in addition
to all shipping expenses. This repair charge will be quoted to the customer before the work is performed.
8.3. Warranty Exclusions
The stated warranty does not apply to products which are (a) specials, modifications, or customized items
(including custom patch cables) meeting the specifications you provide; (b) ESD sensitive items whose static
protection packaging has been opened; (c) items repaired, modified, or altered by any party other than Thorlabs;
(d) items used in conjunction with equipment not provided by or acknowledged as compatible by Thorlabs; (e)
subjected to unusual physical, thermal, or electrical stress; (f) damaged due to improper installation, misuse,
abuse, or storage; (g) damaged due to accident or negligence in use, storage, transportation, or handling.
