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SS-OCT System Base Unit
Chapter 6: Troubleshooting
Rev A, December 17, 2018
Page 45
Chapter 6
Troubleshooting
Symptom
Possible Cause
Solution
System Does Not Start
No power is supplied to the unit
Connect the power supply
Power cord is broken
Change power cord
Other reason
Call Thorlabs
1
System Does Not Make
Measurements
PC crashed
Restart PC
Poor connection of USB cable
Check USB connection
Data acquisition cables not inserted
Connect data acquisition
cables
Optical path length not matched
Adjust optical path length
Beam is blocked
clean fiber tip
Other reason
Call Thorlabs
1
No Signal in Image
Fiber not connected
Connect fiber patch cable
Fiber tip is dirty
Clean fiber tip
Scanner not connected
Connect Scanner
Focus is out of imaging area
Adjust reference length,
readjust focus
Other reason
Call Thorlabs
1
Bad Image Quality
Mirrored image shown
Observe the OCT image
while adjusting the
distance of the scanner to
the sample
Distance to the sample is too short
When decreasing the
distance, the image
needs to move towards
the top of the OCT image
Other reason
Call Thorlabs
1
Flipped Image
Reference length set incorrectly
Adjust reference length
Table 3 Troubleshooting
1
Please refer to Chapter 12 for Thorlabs contact information.