SECTION 2
THS 2000 SOFTWARE PROGRAM
PM055 Rev 2 00/08/31
Thomson Technology
47
All RS-232 to RS-422 converters and modems are not created equal. Thomson Technology has
tested many converter and modem combinations and the recommended parts are: 3Com
USRobotics V.90 56K Faxmodem and B&B Electronics RS-232/RS-485 Converter Model
485PTBR (also an RS-422 converter). The modem must be configured prior to operation with
the DIP switches set to (DOWN is ON):
Switch
1
2
3
4
5
6
7
8
Position: DOWN UP DOWN DOWN UP UP UP DOWN
and the following initialization strings:
AT Q0 E0 V1 X4 &K0 &D0 &M0 &B0 &H0 &R1 &N4
AT S0=1
AT &W0
6. Troubleshooting
SYMPTOM
CORRECTIVE ACTION
Cannot communicate with
the site.
See the CIM User Manual
Troubleshooting
for possible
solutions.
THS 2000 software locks
up.
The Host software may lock-up if auto-answer mode is on
when running in direct mode, the Host software is trying to
write to a modem when it may not be present. The solution is
to disable auto-answer (see
Auto-answer Configuration
).
Unable to view on-line help:
"
The THS 2000 help file
(THS3v0.chm)
could not be
located."
Check that Microsoft Internet Explorer 4.01 or later is
installed.
Ensure that the
THS3v0.CHM
file is located in the same
directory as the
THS3v0.EXE
file.
Unable to view on-line help:
unable to load a file called
hhctrl.ocx.
You need to run the hhupd.exe file included with the THS
2000 distribution diskettes.
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