TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 125
Appendix B: Limited Warranty
Conditions, limitations and liabilities of this warranty:
1. Signal Communications Ltd. (hereinafter called TeleEye) provides free repairing labour and free
repairing parts for the first 12 months. Please present the Warranty Card and the original
invoice when you are asking for service support.
2. When necessary, TeleEye staff shall request a remote access inspection or troubleshooting
through the internet or mobile media.
3. When service is required, the Customer is responsible for all the transportation costs.
4. Outdoor services are not included. Subject to TeleEye, outdoor services will be provided at
extra charges.
5. This warranty does not extend to cover any damages or malfunction resulting from disasters,
environmental factors, abnormal humidity/temperature, improper voltage, electrostatic
discharges, misuse, negligence, ignorance, accidents, mold, or repairs /modifications made by
any person(s) other than the authorized personnel of TeleEye.
6. TeleEye reserves the right to charge Customer an inspection fee, on-site service fee or cost of
parts if (i) no fault in the equipment can be found during inspection or (ii) the defect is caused
by conditions mentioned in point 5 above or (iii) Customer fail in providing access methods to
the site or the equipment, e.g. specified access permit or key. Such determination is up to the
sole discretion of TeleEye.
7. The warranty is void if any of the cabinet seals has been removed or opened if there is any such
sign not being made by any authorized personnel of TeleEye.
8. Under no circumstance shall TeleEye be liable for any damages to any parties so caused by the
usage of the above-specified equipment or so caused during service provision.
9. The conditions, limitations and liabilities of this warranty card may be extended to further
terms and conditions or superseded by other terms and conditions when otherwise specified
on any of the products.
10. Customer shall be responsible for backing up the data contained in the disk products.
11. TeleEye shall have no responsibility arising out of any damage to, or loss of the data contained
in the disk products.
12. All the above determinations are up to the sole discretion of TeleEye.
