40
Total Control Systems
www.tcsmeters.com
Trouble Shooting
The TCS3000 troubleshooting guide covers most common problem situations. Call your Total Controls Service Center for any prob-
lems that are not covered in this guide.
TOOLS/MATERIALS:
#2, #3 and #5 Metric Allen Wrenches
7/16”, 1/2” and 1
-
1/8” Wrenches
Digital Multimeter
8G Thumb Drive (FAT 32) with TCS USB Adapter
Wire Stripper
RTV Silicone
Electrical Tape/Heat Shrink
Trouble Shooting Guidelines:
1.
Before attempting to troubleshoot the TCS3000 system, become familiar with the operation and set
-
up of the specific in-
stallation.
2.
Make sure all electrical connections are secure and tight.
3.
Make sure all terminal blocks are firmly connected.
4.
ALWAYS use a good digital multimeter. Voltage levels are critical to proper system operation. Use an accurate, reliable
multimeter to test for proper voltages at the start of any service procedure. Voltage requirements are listed under each
component.
NOTE: Check for proper operating voltages before changing the circuit board. If the circuit board needs to be changed, be sure to
remove all power to the TCS3000.
5.
NEVER remove a terminal block or jumper with the power on.
6.
NEVER install a terminal block or jumper with the power on.
7.
NEVER force a terminal block into its location.
8.
NEVER exchange or reposition terminal blocks on the circuit board.
9.
In case of a major problem such as a burned or water
-
damaged circuit board, evaluate possible causes before replacing it
and turn the power back on.
10.
Isolate the problem before changing the circuit board.
11.
Return faulty circuit boards with the proper RMA forms, concisely completed.
There may be several probable causes for a system malfunction. The following list are several probable caus-
es to aid in returning the system to operation as quickly as possible. Should you require contact with Total
Control Systems factory support, please provide the following information to help manage the problem.
REPORTS: Shift + Mode
-
> System Menu
-
> Reports
1) TCS 3000 Serial Number under Meter Information
2) Software and Firmware under Version Information
3) Print Prover Ticket before any changes are made to system settings.
NOTICE
DANGER
It may be necessary to break Weights & Measure seals to
perform certain troubleshooting steps in this guide. Con-
tact your supervisor or local Weights & Measures authori-
ties for information before breaking any seals.
Serious Injury or Death may Result – Fire, Explosion, and
Electrical Shock Hazard.
Only trained and authorized personnel should perform
troubleshooting. Use extreme caution when troubleshoot-
ing and taking all electrical measurements. Be sure that
equipment is in a well ventilated area and that hazardous
or flammable vapors are not and will not be present dur-
ing testing. If equipment is located in a hazardous envi-
ronment, it may be necessary to remove the equipment
and perform troubleshooting in a safe area.
Содержание TCS 3000
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