Frequently Asked Questions
July 29, 2002
T-Mobile Sidekick Owner’s Manual
230
What is the operating system used by the device?
The operating system on your device is the hiptop
TM
Operating System, a light-weight, virtual machine that is
optimized for mobile devices. The operating system was developed by Danger, Inc.
Why don’t I have to sync my data using a cradle and USB cable?
In areas of GPRS coverage, your device maintains a link with the service, and your data is being constantly
synchronized with the service, wirelessly.
What type phone headset or ear bud does the device support?
The device supports most headsets. The basic requirement is that the jack must have three contact points on it.
You can tell it is the correct style if there are two black rings on the jack. Jacks with three black rings (Nokia
style) will not work with your device.
Why do I need a USB cable?
If your device should ever need recovery software installed (this would have been diagnosed by Customer Care),
you would need to connect your device to your desktop or laptop computer using the USB cable. Read more in
USB Mini-B Port
on page 28.
Why does the display on my device sometimes get very dark or discolored?
When in cold or hot temperatures, the display may darken. To remedy the situation, bring your device to room
temperature.
My Data
• If my device is lost or destroyed, what happens to my data? (page 230)
• How can I access my data online using my Web browser? (page 230)
• Do I have to install anything software on my computer to access my account information and data on the
Internet? (page 231)
If my device is lost or destroyed, what happens to my data?
If your device is lost or destroyed your data is kept safe on the service. The data will be current up to the point
at which you last connected to the service, prior to the mishap.
How can I access my data online using my Web browser?
To open your Desktop Interface, point your web browser to www.t-mobile.com. You can sign in with your phone
number and the password you created during registration. For details, read
Signing In To the Desktop Interface
on page 170.
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