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PTC-2124 User’s Guide 57
Chapter
14
Troubleshooting
As a first step in resolving problems, consider the
points in this section.
General
• As soon as an error occurs, stop what you are
doing. Write down what the system is doing and
what actions you took immediately before the
problem occurred.
• If any messages display on the screen, look them
up in your software manuals.
• Do any lights glow? Which ones? Do they stay on
or blink?
• Has the speaker sounded? How many times and in
what pattern? Do the beeps seem related to
anything you are doing?
• Is the PTC making any unusual noises?
• Confirm that the PTC has been set up properly.
• Can you run some applications but not others?
Check that your software is properly installed and
that the application program and data files are
not corrupted.
See Chapter 15 for instructions. • If the PTC locks up (the application stops
responding), perform a warm reboot.