Symantec ALTIRIS OUT OF BAND MANAGEMENT COMPONENT 7.0 SP3 - V1.0, Руководство по внедрению

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Table A-1
Intel SCS error messages (continued)
Description Error
The recorded IP address from the Hello packet
sequence is not responding to requests. If the target
system sends a new Hello packet with an updated IP
address, Intel SCS updates the queue entry.
This error commonly occurs when the system has
been connected, an IP address and DNS resolution
have occurred, a Hello packet was sent, and then the
system was disconnected from the network before
the Intel SCS response. A common scenario is
pre-staging (initializing) a system before sending to
the intended location.
Cannot contact back AMT with
IP:xxx.xxx.xxx.xxx Exception
A Remote Configuration capable computer is
requesting configuration, but the matching Remote
Configuration certificate is not found.
The Certificates - Current User > Personal >
Certificates store on the OOB site server computer
(by default, the Notification Server computer) must
contain the Remote Configuration certificate. The
Thumbprint field of the certification authority
certificate that issued this Remote Configuration
certificate must match one of the hashes that are
programmed into the Intel AMT device.
Configure Out of Band Management Component to
use the Remote Configuration feature or use the
manual initialization method.
See “Initializing Intel AMT computers using the
Remote Configuration feature” on page 65.
See “Initializing Intel AMT computers manually ”
on page 76.
Proper certificate that matches the
pre loaded certificate was not found
in the user certificate store. PKI
configuration failed.
About Intel AMT setup and configuration issues
The process of Hello packets being sent and accepted and communications
established between the configuration server and an Intel AMT device is known
as pairing. If the pairing cannot be established, there are three different places
to track if a system has been fully configured (key pairs received and profile
acquired).
173 Troubleshooting Out of Band Management Component
About Intel AMT setup and configuration issues