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General information
Repair and Maintenance
Leased device
In the event your telephone does not
function properly, please contact our repair
service (telephone number 175). Repair and
travel to make repairs are free.
Purchased device
Within the guarantee period, repairs are
carried out without charge in accordance
with the conditions of the guarantee.
Excepted is damage due to parts subject
to wearing (cables, labels, batteries, etc.)
and damage due to improper use (damage
due to dropping, water damage, batteries,
etc.). If a repair is necessary, the device must
be brought to the point of sale.
If the repair service is required (also during
the guarantee period), a flat-rate travel fee
and the time needed will be charged.
Beyond the guarantee period the cost of
materials will be added.
Liability
Swisscom assumes no liability for the
following:
• Damage to persons or devices caused
by improper observance of the instruc-
tions on the use of the telephone.
• Damage and pecuniary loss to persons
and devices which may result from the
use of this user guide.
• Loss to and claims by third parties that
may be caused by the use of Eurit 595.
• Damages that are due to data loss
(SMS).
• Costs resulting from sending text
messages (SMS) as well as from the
function “Notification via SMS of
new messages”.
• Swisscom does not guarantee
transmission of SMS.
Batteries
Batteries constitute consumable materials
that are not included in the guarantee.
Defective batteries are not replaced free
of charge. This applies to leased and pur-
chased devices.
Help
If you have general questions about matters
such as products and services, please
contact Swisscom’s call center (free number
0800 800 800).
Cleaning – when it is necessary
Simply wipe the telephone with a slightly
damp cloth or with an anti-static pad. Never
use a dry cloth. Please avoid using cleaning
agents and abrasives.
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