Users Manual – svs4021, svs2020,svs2050, svs2051, svs1020, svs1050, svs285, svs340, svs625
p. 53
Last Update 20.07.2009
Problem:
The image is present but distorted
Solution:
Try different operation mode. Like if triggered gives bad results try
“Free Running” mode and reduce frame rate to minimum half
possible one. Check if you are using original “INTEL”® chip set in
your PC! If problem still exist call your local support.
Problem: The image of a color version camera looks “ugly” or false
colors appear.
Solution:
If the raw image looks ok than pixel need to be shifted by either
one or one line. The image color depends on the algorithm used. If
the algorithm is starting with the wrong pixel such effects appear.
Problem: The colors of a color version are not perfect especially when
using halogen light
Solution:
Halogen light contains strong portions of IR radiation. Use cut off
filters at around 730 nm like Schott KG 3 to prevent IR radiation
reaching the CCD.