LUCAS
®
3 Chest Compression System –
Service Manual
3328798-002, ©2017 Physio-Control, Inc.
Page
6
of
91
Contacting Physic-Control
Physio-Control, Inc.
11811 Willows Road NE
Redmond, WA 98052-2003 USA
Telephone: 425.867.4000
Toll Free (USA only): 800.442.1142
Fax: 800.426.8049
Internet:
Stryker European Operations B.V.
Herikerbergweg 110, 1101 CM
Amsterdam, The Netherlands
Tel: +31 (0)20 2192600
Fax: +31 (0)20 2192703
Stryker South Pacific
8 Herbert Street
St Leonards, NSW 2065
Australia
Tel: +61 (0)2 94671000
MANUFACTURER
Jolife AB
Scheelevagen 17
Ideon Science Park
SE-223 70 LUND
Sweden
Tel. +46 46 286 50 00
Fax. +46 46 286 50 10
Service Personnel Qualification
Service personnel must be properly qualified and trained, and thoroughly familiar with the operation of the LUCAS
®
3.
They must meet at least one of the following requirements (or the equivalent):
•
Physio-Control Service Depot technicians
•
Physio-Control Field Service Representatives
•
3
rd
Party Service Providers that have service agreements with Physio-Control
Service Information
Before attempting to clean or repair any assembly in the device, the Service personnel should be familiar with the
information
provided in Preventive Maintenance.
A qualified Technical Support should inspect any device that has been dropped,
damaged, or abused to verify that the
device is operating within performance standards listed in the Performance Inspection
Procedures (PIP).
Replacement procedures for the device are limited to those items accessible at the final assembly level. Replacements
and
adjustments must be made by qualified service personnel. Replacements at the final assembly level simplify repair
and servicing
procedures and help ensure correct device operation and calibration.
To obtain service and maintenance for your device, contact your local Physio-Control service or sales representative.
In the USA,
call Physio-Control Technical Support at 1.800.442.1142. Outside the USA, contact your local Physio-
Control representative.
When you call Physio-Control to request service, provide the following information:
•
Model number and part number
•
Serial number
•
Observation of the problem that led to the call
