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20

TROUBLE – SHOOTING

Low battery.

Inappropriate sensor range.

Battery is completely 

used up.

Connectors between 

the electronic unit and 

the solenoid valve are 

disconnected.

Debris or dirt in the solenoid 

valve clog up the bleeding 

hole.

The water supply pressure 

is higher than 8 bars or 

pressure peaks over 8 bars 

in the water supply causes 

pressure to be trapped in 

the flush valve.

Replace battery.

Connect the connectors of the 

electronic unit to the solenoid 

valve.

Increase or decrease the sensor 

range.

Replace battery.

Eliminate cause of reflections.

Replace or clean the solenoid 

valve.  

Unscrew the solenoid, pull out the 

plunger and the spring from the 

solenoid and clean them. When 

placing the plunger and spring 

back, please make sure the spring 

is in vertical position.

Reduce the water supply pressure.

  P R O B L E M                 I N D I C AT O R  

              C A U S E                                       S O L U T I O N

Valve 

does not 

flush

The red LED indicator 

in the sensor blinks 

continuously when 

the user steps within 

the sensor’s range.

The red LED indicator 

in the sensor does 

not blink when the 

user steps within the 

sensor’s range.

The red LED indicator 

in the sensor blinks 

when the user steps 

within the sensor’s 

range.

Continuous 

Flow

The red LED indicator 

in the sensor blinks 

when the user steps 

within the sensor’s 

range.

Debris or dirt in the Flush 

Valve clog up the piston 

or the orifice. The piston 

doesn’t close.

Debris or dirt in the solenoid 

valve. The solenoid valve 

doesn’t close.

Open the piston cover and clean 

the piston, the orifice and body 

internally.

Replace or clean the solenoid 

valve.  

Unscrew the solenoid, pull out the 

plunger and the spring from the 

solenoid and clean them. When 

placing the plunger and spring 

back, please make sure the spring 

is in vertical position.

The sensor is picking up 

reflections from a mirror or 

another object.

Содержание VENUS COMFORT 2032

Страница 1: ...1 INSTALLATION AND MAINTENANCE GUIDE E L E C T R O N I C F L U S H VA LV E F O R W C VENUS COMFORT 2032 E P PE K KE...

Страница 2: ...CTIONS 17 MAINTENANCE 18 LIMITED WARRANTY 19 SPARE PARTS LIST 20 21 TROUBLE SHOOTING OPERATION Venus Comfort is a touch free electronic flush valve for W C Water will start flushing when the user will...

Страница 3: ...V battery or 9V transformer Optional 6 x 1 5 AA batteries Operating water pressure 1 0 8 0 bar 14 5 116 O PSI With water pressure of more than 8 Bars use a pressure reducing valve for reduction Sensor...

Страница 4: ...confirm that the parts are included 1 x Plastic box with concealed flush valve 1 x Plastic seat for the cover plate 1 x Wall cover plate with the electronic unit 1 x Mud guard cover 4 x Screws 1 x All...

Страница 5: ...miliarize yourself with the part names and confirm that the parts are included 1 x Plastic seat for the cover plate 1 x Wall cover plate with the electronic unit 1 x Mud guard cover 4 x Screws 1 x All...

Страница 6: ...Wall cover plate with the electronic unit 2 3 3 2 3 4 Note 1 Keep a minimum distance of 500mm between the upper surface of the bowl and the infra red sensor 2 The maximum thickness of the plaster wal...

Страница 7: ...ystem operated by an infra red sensor To prevent reflection problems it is recommended to keep a minimum distance of 1 50 meters between the flush valve and other objects Preparation for installation...

Страница 8: ...water supply Make sure there is no water leakage 7 Assemble the mud guard cover to protect the flush valve Step 2 Connecting the power source 1 Once the electricity plumbing and the tile works are co...

Страница 9: ...le the wall cover panel to the cover seat and tighten it with the bottom screw 9 If your model is operated by transformer plug the transformer to the main electricity supply Important To prevent the s...

Страница 10: ...to protect the flush valve 1 Once the electricity plumbing and tiles works are finished replace the temporary protective cover with the plastic seat Adjust it using the four screws provided 2 Assembl...

Страница 11: ...and the flush valve will flush a few seconds after your departure 9 If needed adjust the flow rate by turning the regulating valve 10 If the range is unsatisfactory refer to the section entitled Setti...

Страница 12: ...emble the mud guard cover to protect the flush valve 1 Once the electricity plumbing and tiles works are finished replace the temporary protective cover with the plastic seat Adjust it using the four...

Страница 13: ...If the range is unsatisfactory refer to the section entitled Settings Adjustment 6 Connect the electronic unit connector that leads to the power source to the battery back up device connector Connect...

Страница 14: ...power supply battery or transformer to the sensor 4 To enter the adjusting mode put your hand in front of the sensor at a distance of 2 5cm to 4 10cm within 5 seconds from the reconnection of the powe...

Страница 15: ...ou want to adjust by pressing once on one of the function buttons After pressing once on a specific function button a quick flashing of the red light in front of the sensor will occur At this stage yo...

Страница 16: ...he two waves button Wait until a quick flashing of the red light of the sensor eye is perceived Then press to increase the flow time and to reduce it Adjusting other settings with the remote control D...

Страница 17: ...e OUT button Wait until a quick flashing of the red light at the sensor eye is perceived Then press to increase the delay out time and to reduce it TEMPORARY OFF FUNCTION This function is ideal to per...

Страница 18: ...erformance of the product To replace the battery 1 Release the screw at the bottom of the cover plate and remove the cover plate 2 Carefully open the battery box 3 Replace the used battery with a new...

Страница 19: ...mage the surface of the flush valve For surface cleaning use ONLY soap and water then wipe dry with clean cloth or towel When cleaning bathroom tile the flush valve should be protected from any splatt...

Страница 20: ...faucet valve or control If you believe that you have a warranty claim contact your Stern Distributor Dealer or Plumbing Contractor Please be sure to provide all pertinent information regarding your cl...

Страница 21: ...ton kit for panel 07245003 Battery Box 06530008 Transformer 06522042 VENUS COMFORT 2032 P VENUS COMFORT 2032 PE Panel Kit without sensor 07040140 Sensor Kit 07220078 Solenoid Valve Kit with Acetal Bod...

Страница 22: ...P R O B L E M I N D I C AT O R C A U S E S O L U T I O N Valve does not flush The red LED indicator in the sensor blinks continuously when the user steps within the sensor s range The red LED indicat...

Страница 23: ...ment causes the piston to close slower than normal Dirt in the piston orifice prevents enough water from going through the orifice The reduced flow causes the piston to close slower than normal Flow t...

Страница 24: ...22 15 Gan Rave Blvd 81222 Gan Rave Yavne Israel Tel 972 8 9326000 Fax 972 8 9326025 export sternfaucets com www sternfaucets com 01 11 015410562...

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