© 2009 SpinetiX S.A. All rights reserved.
12
At the end of the booting process, the screen will start displaying the animated SpinetiX
logo. This is the default content. At this time, the green LED blinks regularly on and off
every second to notify the correct behavior of HMP100.
Troubleshooting
If your system did not have the behavior described above you may have a defective unit.
Before contacting SpinetiX, make sure of the following:
1.
The digital displays is functional and that the right input has been selected (some
displays have multiple inputs and you may need to manually select the right one).
2.
Check the cables connecting the HMP100 to the screen.
3.
Try to power down and up the HMP100 unit by unplugging and plugging again the
power
4.
If the LED of the HMP100 is not blinking, the HMP100 might be malfunctioning.
5.
If the screen displays a fix SpinetiX logo with the text "Recovery System".
Your HMP100 is in recovery mode. In this case, unplug and power up again the
HMP100 unit. Wait about 1 minute. If the HMP100 unit remains in recovery mode
contact support.
6.
If the HMP100 displays the SpinetiX logo on a blue background and then the
screen switch to black.
You are probably using a VGA cable and your screen is not detected by the
HMP100. Go to the HTTP configuration interface, and under the "
Display Settings
"
page, set "
Power mode for VGA output
" to "
Always On
".
If none of the above correct the problem, send a message describing what you observe
to [email protected]
Updating firmware
SpinetiX regularly publishes new firmware versions for HMP100. These new versions are
free to all customers and improve the performances and reliability of your product.
Check for updates
To check if a new version of the firmware is available for your unit, follow the simple
steps below:
1.
With your preferred web browser, connect to the HTTP server of your unit.
2.
Click on
Firmware Update
under the
Administration
menu on your left.
